Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicole Ortiz

Escondido,CA

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

7
7
years of professional experience

Work History

Shift Lead

7-Eleven
05.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.

Prep Cook

Phil's Bbq
06.2022 - 08.2023
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Shift Leader

Daniel's Taco Shop
05.2017 - 12.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.

Education

High School Diploma -

Escondido High School
Escondido, CA
05.2016

Skills

  • Customer service focus
  • Employee Training
  • Team motivation
  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Customer Service Management

Languages

Spanish
Native or Bilingual

Timeline

Prep Cook

Phil's Bbq
06.2022 - 08.2023

Shift Lead

7-Eleven
05.2022 - Current

Shift Leader

Daniel's Taco Shop
05.2017 - 12.2021

High School Diploma -

Escondido High School

Similar Profiles

CREATE PROFILE
Nicole Ortiz