Nicole Paniagua
Hemet,CA
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server
Grapow
Riverside, CA
11.2019 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Courtesy Clerk
Stater Brothers
Hemet, CA
02.2018 - 03.2019
- Greeted customers and provided assistance in locating items.
- Inspected customer bags to ensure no shoplifting occurred.
- Operated a cash register to process payments from customers.
- Assisted customers with product selection and answered questions about store policies.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Processed returns and exchanges according to company policy.
- Provided excellent customer service by being friendly and courteous at all times.
- Ensured safety by monitoring the parking lot for any suspicious activity.
Education
Some College (No Degree) - Medical Assisting
High Desert Medical College
Temecula, CASkills
- Order Management
- Beverage Preparation
- Food Inspection
- Supply Restocking
- Stocking and Replenishing
- Menu Memorization
- Check Payment Processing
- High-Volume Dining
- Sales Techniques
- Service Prioritization
- Cash Handling
- Liquor, Wine, and Food Service
Timeline
Server
Grapow
11.2019 - Current
Courtesy Clerk
Stater Brothers
02.2018 - 03.2019
Some College (No Degree) - Medical Assisting
High Desert Medical College
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