Nicole Pelini
NEW YORK,NY
Summary
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Overview
9
9
years of professional experience
Work History
Assistant Property Manager
Atco Properties and Management
04.2023 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Managed payroll administration efficiently, ensuring timely salary disbursement and proper recordkeeping.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
- Ensured prompt approval of invoices through effective communication with appropriate department managers or budget owners.
- Coordinated with procurement team on purchase order creation and modifications, ensuring seamless integration into the invoicing process.
Executive Assistant /Administrative Office Manager
Arch Companies
06.2022 - 04.2023
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
Front Desk Associate
Manhattan Youth Community Center
09.2021 - 06.2022
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Supported administrative staff with data entry, scheduling appointments, and managing phone calls.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
- Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Private Lawn and Landscaping Services
Kristi Williams
05.2020 - 09.2021
- Boosted resident satisfaction by addressing landscaping concerns promptly and efficiently.
- Optimized work efficiency through proper planning and organization of daily tasks.
- Demonstrated versatility and adaptability by performing a wide range of tasks including lawn mowing, pruning, planting, and mulching as needed.
- Assisted in seasonal preparations by planting annuals, mulching beds, and winterizing perennials as needed.
- Maintained grounds by trimming, weeding, and general clean-up.
Office Manager
Traif & Xixa Restuarants
07.2016 - 03.2020
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Education
Bachelor of Arts - Theater
Florida Atlantic University
Boca Raton, FL05-2016
Skills
- Administrative support
- Fast learner
- Strong communication skills
- Computer skills
- File and record keeping
- Time management
Timeline
Assistant Property Manager
Atco Properties and Management
04.2023 - Current
Executive Assistant /Administrative Office Manager
Arch Companies
06.2022 - 04.2023
Front Desk Associate
Manhattan Youth Community Center
09.2021 - 06.2022
Private Lawn and Landscaping Services
Kristi Williams
05.2020 - 09.2021
Office Manager
Traif & Xixa Restuarants
07.2016 - 03.2020
Bachelor of Arts - Theater
Florida Atlantic University
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