Nicole Restrepo
D.Sierra Lash Co.
1
Language
1
Certification
6
years of professional experience
Dedicated professional with extensive experience in esthetics and a solid foundation in customer service within the restaurant industry. Exceptional multitasking abilities in high-pressure environments while maintaining attention to detail. Skilled in fostering strong client relationships through effective communication and personalized service.
Work History
Front Desk Receptionist
3 Months- Greeted clients warmly and professionally upon arrival at the lash studio.
- Answered phone calls promptly, providing information about services and promotions.
- Developed strong relationships with clients through excellent customer service skills.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed appointment scheduling using salon management software efficiently.
- Assisted lash technicians by preparing supplies for appointments.
- Handled Inventory Management.
Esthetician, Front Desk Receptionist
2 Years 3 Months- Performed facials, waxing, and other skin treatments with precision.
- Maintained cleanliness and organization of treatment rooms and equipment.
- Recommended skin care products based on client preferences and skin types.
- Facilitated training sessions for new staff to ensure adherence to best practices. new staff on best practices and protocols.
- Stayed updated on industry trends and techniques for continuous improvement.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Meticulously maintained spa appearance and cleanliness.
Server, Bartender, Host, Food Runner
4 Years 4 Months- Provided high-quality customer service in fast-paced environment, enhancing guest satisfaction.
- Maintained professionalism in interactions with customers and coworkers, fostering a positive atmosphere.
- Assisted guests with food and drink selections through extensive menu knowledge.
- Set up dining arrangements for special events, ensuring seamless service and guest enjoyment.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Brand Ambassador
1 Year 8 Months- Collaborated with team members to maintain store cleanliness and organization.
- Maintained store's appearance while providing excellent customer service. Arranging displays, Processing transactions and handling cash payments.
- Gathered customer feedback for product development purposes.
Education
High School Diploma
NJ Skin Specialist License
Skills
Appointment management
Service promotion
POS operation
Inventory management
Highly adaptable
Customer relationship management
Payment processing
Hospitality and accommodation
High volume dining
Certification
- Skin Care Specialist License
- Wet Microdermabrasion Certification
- Derma-Planing Certification
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
D.Sierra Lash Co.
06.2026 - CurrentRead More
Esthetician, Front Desk Receptionist
Esthetics By Leila
01.2024 - 04.2026Read More
Brand Ambassador
Forever 21
05.2021 - 01.2023Read More
Server, Bartender, Host, Food Runner
Capital Craft
09.2020 - 01.2025Read More
International High School
High School Diploma
Read More
Christine Valmy International School of Esthetics
NJ Skin Specialist License
Read More