Nicole Runyan
Summerville,SC
Summary
Seasoned Operations Manager and talented leader with 24 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
25
25
years of professional experience
Work History
Asset Protection / Operations Manager
Walmart
08.1994 - 05.2019
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Reduced inventory shrinkage by conducting thorough audits, identifying discrepancies, and recommending corrective actions.
- Conducted investigations into suspected internal thefts, leading to the identification of culprits and recovery of stolen assets.
- Assisted management with conflict resolution between employees while maintaining a professional demeanor.
- Oversaw the proper use of security equipment such as CCTV cameras, alarm systems, and electronic article surveillance devices.
- Participated in regional meetings with other Asset Protection Supervisors to share best practices and discuss industry trends.
Education
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT10.2025
Associate of Science -
Northeast State Community College
1996
Skills
- Data Analysis
- Workflow Optimization
- Process Improvement
- Customer Service
- P&L Management
- Health and Safety Compliance
- Inventory Management
- Team Leadership
- Report Generation
Certifications
Wicklander-Zulawski - Walmart
IT Information Library Foundations Certification (ITIL) - Western Governors University
CompTIA A+ - Western Governors University
CompTIA Project+ - Western Governors University
Timeline
Asset Protection / Operations Manager
Walmart
08.1994 - 05.2019
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Associate of Science -
Northeast State Community College
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