Nicole Scott
Saint Paul,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Account Representative
DCM services
Bloomington , MN
06.2023 - Current
Administrative Assistant
Colon & Rectal Surgery
Minneapolis, MN
05.2018 - 06.2023
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Responded effectively to sensitive inquiries or complaints.
- Coordinated appointments, meetings and conferences.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Prepared and prioritized calendars and correspondence.
- Directed customer communication to appropriate department personnel.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Sales Representative
Thomas L Cardella
Keokuk, IA
05.2013 - 04.2018
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
Education
High School Diploma -
Park High School
Cottage Grove, MN06.2009
Some College (No Degree) - Business Administration And Management
Century College
Saint Paul, MNSkills
- Customer Service
- Records Administration
- Payroll and Budgeting
- Microsoft Word
- Microsoft Outlook
- Spreadsheet Development
- Multitasking and Prioritization
Timeline
Account Representative
DCM services
06.2023 - Current
Administrative Assistant
Colon & Rectal Surgery
05.2018 - 06.2023
Sales Representative
Thomas L Cardella
05.2013 - 04.2018
High School Diploma -
Park High School
Some College (No Degree) - Business Administration And Management
Century College
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