Nicole Smith
Toms River,NJ
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
4
4
years of professional experience
Work History
Manager
Dollar General
Waretown, NJ
07.2020 - 02.2022
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
Crew Member
Wendys Fast Food
Manahawkin, NJ
10.2017 - 02.2020
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
Barnegat High School
Barnegat, NJ06.2021
Skills
- Staff Management
- Policies and procedures
- Strategic planning
- Budgeting
- Key Performance Indicators
- Creative merchandising
Timeline
Manager
Dollar General
07.2020 - 02.2022
Crew Member
Wendys Fast Food
10.2017 - 02.2020
High School Diploma -
Barnegat High School
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