Nicole Strietzel
Mckinney
Summary
Motivated Inside Sales Representative successful at exceeding outbound call performance benchmarks. Remains focused on increasing sales through expert customer outreach. Establishes phone presence, drives conversation by creating rapport and builds and maintains productive business relationships.
Overview
10
10
years of professional experience
Work History
Inside Sales Representative
Sidecar Social
Frisco
09.2025 - Current
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
- Developed strong client relationships, fostering brand loyalty and encouraging repeat business.
- Managed customer inquiries and provided product information, resulting in improved customer satisfaction.
- Responded to customer inquiries promptly and professionally, contributing to sustained customer satisfaction.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Utilized CRM software to track interactions and maintain accurate customer records.
- Maintained detailed records of customer interactions, orders and account status updates.
Sales Administrator
Sidecar Social
Frisco
05.2025 - 09.2025
- Coordinated sales orders, ensuring timely processing to support sales targets.
- Supported the sales team by preparing reports and presentations.
- Provided administrative support to sales team by preparing and organizing customer data.
- Managed customer inquiries across various channels, enhancing customer satisfaction.
- Resolved customer inquiries and complaints promptly, improving overall customer experience.
- Developed and maintained strong relationships with clients and vendors.
- Organized sales documentation and maintained filing systems for easy access.
- Assisted in maintaining accurate inventory records and supplies.
Server
BoomerJacks Bar and Grill
09.2020 - 05.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Boosted guest satisfaction by promptly addressing needs
- Managed orders and accompanied financial transactions
- Supported team during peak attendance to maximize efficiency
- Facilitated new hire training in accordance with workplace policies
Bartender/In Room Dining Server
Omni Frisco Hotel
07.2018 - 09.2020
- Leveraged menu item knowledge to increase sales opportunities.
- Ensured extraordinary quality and service
- Addressed customer concerns and feedback to enhance satisfaction.
- Managed time effectively while multitasking to ensure service efficiency.
Sales Associate
Walgreens
07.2016 - 08.2019
- Executed accurate sales transactions at cash register to enhance customer experience
- Resolved customer issues while adhering to company policy
- Monitored inventory levels on sales floor to ensure product availability
- Provided support across various departments including Sales, Photo Center, and Cosmetology
Education
Bachelor of Science - Psychology
University of North Texas
Denton, TX05-2025
Skills
- Lead generation
- Sales strategies
- Sales pipeline management
- Upselling and cross selling
- Market research
- Prospect Follow-up
- Effective Time Management
- Time management
- Detail Oriented
- Customer Service driven
- Team collaboration
- Team player
- Conflict resolution
- Punctual and Reliable
Timeline
Inside Sales Representative
Sidecar Social
09.2025 - Current
Sales Administrator
Sidecar Social
05.2025 - 09.2025
Server
BoomerJacks Bar and Grill
09.2020 - 05.2025
Bartender/In Room Dining Server
Omni Frisco Hotel
07.2018 - 09.2020
Sales Associate
Walgreens
07.2016 - 08.2019
Bachelor of Science - Psychology
University of North Texas