Nicole Struckman

Certified Medical Assistant

M Health Fairview

Woodbury, MN

03.2014 - Current

Sanitized, restocked and organized exam rooms and medical equipment.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Called and faxed pharmacies to submit prescriptions and refills.
Conducted preliminary patient evaluations measuring weight, height, pulse, temperature and blood pressure.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Documented vital signs and health history for patients in clinic and hospital environments.
Taught patients about medications, procedures and care plan instructions.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Maintained detailed records of test results by entering data and patient information into computer.
Oriented and trained new staff on proper procedures and policies.
Prepared lab specimens for diagnostic evaluation.
Measured patient pulse oximetry.
Implemented care and efficiency improvements to support and enhance office operations.
Monitored lab quality controls for test accuracy.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
Directed patients to exam rooms, fielded questions and prepared for physician examinations
Called and faxed pharmacies to submit prescriptions and refills