I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Excels in adapting to fast-paced environments. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Brand Ambassador
Parfums De Marly
02.2025 - Current
Engaged customers through product demonstrations and brand storytelling
Assisted in executing promotional events to enhance brand visibility
Collaborated with team members to maintain consistent brand messaging
Adapted quickly to new products and promotional strategies
Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
Engaged, educated, and befriended customers to deliver amazing shopping experience.
Fragrance Business Manager
Dillard's
07.2021 - 02.2025
Managed daily operations of fragrance counter, ensuring optimal product presentation and customer engagement.
Trained and mentored team members on fragrance knowledge and sales techniques to enhance performance.
Developed promotional strategies to increase fragrance sales and customer loyalty within the store.
Implemented visual merchandising standards to create an appealing shopping environment that highlights products.
Enhanced brand loyalty by engaging customers in new product launches and limited edition promotions.
Ensured accurate tracking of sales performance metrics for individual team members'' growth and development plans.
Collaborated with store management to execute promotional events and achieve sales targets.
Beauty Advisor
Estee Lauder Companies Inc
07.2016 - 02.2020
Advised clients on skincare and cosmetic products to enhance beauty routines.
Conducted product demonstrations to educate customers on application techniques.
Provided personalized consultations that improved customer satisfaction and loyalty.
Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
Helped achieve monthly sales goals by consistently meeting or exceeding personal targets set by management.
Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.