Nicole Taylor
Franklin,TN
Summary
Dynamic professional with a proven track record in health and wellness, pastoral care, and retail. Excelling in customer service and effective communication. Leveraging emotional intelligence and teamwork, I have successfully guided clients to achieve their health goals as a Certified Nutrition Health Coach. Passionate about delivering exceptional experiences and fostering strong relationships.
Overview
36
36
years of professional experience
Work History
Sales Associate
Williams-Sonoma
Franklin, TN
11.2023 - Current
- Processed transactions efficiently using point-of-sale system to ensure accuracy.
- Provided detailed product information to assist customers in making informed decisions.
- Guided customers to locate specific products, addressing inquiries with expertise.
- Educated customers on unique product features and proper usage applications.
- Received and organized product shipments on retail shelves promptly after delivery.
- Greeted customers warmly, delivering exceptional service throughout shopping experience.
Certified Nutrition Health Coach
Self Employed
NYC/Franklin TN
02.2017 - Current
- Monitored client progress against predetermined health targets to ensure accountability.
- Facilitated community-based nutrition classes to promote healthy lifestyle choices.
- Conducted group workshops on mindful eating, meal planning, and budget-friendly grocery shopping.
- Gathered health data from clients using self-assessment tools to personalize recommendations.
- Enhanced awareness of available health resources and connected individuals with relevant programs.
- Shared nutrition information and fitness tips to improve overall client health.
- Identified barriers that interfere with goal attainment and provided strategies for overcoming them.
Pastoral Support Specialist
Educational Media Foundation-KLOVE/AIR1
Franklin, TN
03.2022 - 09.2023
- Conducted initial intake and assessments for 150-200 pastoral phone calls weekly.
- Provided crisis screening and follow-up for all communication channels, collaborating with ministry team.
- Offered prayer and comfort to each caller, ensuring emotional support.
- Responded to emails, social media, and other inquiries from listeners to provide pastoral support.
- Updated customer accounts and contact information in call management databases.
- Utilized Microsoft Teams, Office 365, and Salesforce for efficient operations.
- Trained and supervised new employees to enhance team productivity and service consistency.
Dental and Oral Surgery Assistant
Dr. Benjamin Feintuch/Dr. Kenneth Schneider
Manhasset, NY
08.1989 - 12.2021
- Supported dentist in various chairside procedures, encompassing restorative treatments, oral surgery, and implant placements.
- Gathered and analyzed patient information for efficient assessments and treatment planning.
- Maintained patient privacy by strictly following confidentiality rules during data entry.
- Established strong patient loyalty by delivering compassionate care and service.
Education
Eligibility For Board Examination - NBHWC Coaching Intensive Practicum
Institute For Integrative Nutrition
New York, NY03.2021
Nutrition Health Coach Certification - Nutrition Health Coaching
Institute For Integrative Nutrition
New York, NY01.2017
Certification - Radiation Health And Safety/Assisting
Dental Assisting National Board
1991
Communications
Long Island University CW Post
Greenvale, NY1986
Skills
- Customer service
- Patient care
- Effective communication
- Team collaboration
- Emotional intelligence
- Inspirational Leadership
Timeline
Sales Associate
Williams-Sonoma
11.2023 - Current
Pastoral Support Specialist
Educational Media Foundation-KLOVE/AIR1
03.2022 - 09.2023
Certified Nutrition Health Coach
Self Employed
02.2017 - Current
Dental and Oral Surgery Assistant
Dr. Benjamin Feintuch/Dr. Kenneth Schneider
08.1989 - 12.2021
Eligibility For Board Examination - NBHWC Coaching Intensive Practicum
Institute For Integrative Nutrition
Nutrition Health Coach Certification - Nutrition Health Coaching
Institute For Integrative Nutrition
Certification - Radiation Health And Safety/Assisting
Dental Assisting National Board
Communications
Long Island University CW Post
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