Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Nicole Tomberlin

Monroe,NC

Summary

Organized and dedicated Administrative Assistant with successful experience of providing exceptional customer service in fast-paced environments. Hardworking team player with expertise in completing various clerical tasks and offering staff support, keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.


Overview

5
5
years of professional experience

Work History

Administrative Assistant

Eastside Church
08.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Developed strategies to streamline and improve office procedures.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Built and maintained excellent member relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key staff members.

Nursery Director

Eastside Church
08.2018 - 08.2022
  • Collaborated with other departments to maximize impact of volunteer efforts.
  • Recruited and trained new nursery volunteers.
  • Worked with leadership staff to define volunteer mission and set standards.
  • Monitored volunteer performance to enforce compliance with established policies and regulations.
  • Scheduled and organized training sessions for volunteers to develop skills and knowledge.
  • Facilitated regular meetings with volunteers to provide feedback and discuss improvement opportunities.
  • Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
  • Gathered materials and resources to prepare for lessons and activities.

Education

Human Services

University of Northern Colorado
Greeley, CO
05.2012

Vocational - Certified Nurse Aide

Pikes Peak Community College
Colorado Springs, CO
05.2008

Skills

  • Appointment Scheduling
  • Workflow Optimization
  • Clerical Support
  • Database Management
  • Meeting Planning
  • Calendar Management
  • Invoice Processing
  • Office Administration
  • Data Organization
  • Event Coordination

Volunteer Work

Turning Point- Monroe, NC

Sexual Assault Companion 

  • Provided hospital accompaniment and advocacy for a crisis response to individuals who have experienced sexual assault.
  • Maintained necessary training for this role.


Timeline

Administrative Assistant

Eastside Church
08.2022 - Current

Nursery Director

Eastside Church
08.2018 - 08.2022

Human Services

University of Northern Colorado

Vocational - Certified Nurse Aide

Pikes Peak Community College

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Nicole Tomberlin