Nicole Tumminia
Gardena,CA
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
Providence Little Company Of Mary
02.2015 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted pharmacist and the medications management team by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Reduced hospital readmissions through effective medication management and timely intervention for complications.
- Enhanced efficiency in medication management by maintaining accurate records of medication inventories and patient profiles.
Education
Associate of Arts -
El Camino College
Torrance, CALicense - Pharmacy Technician License
El Camino College
Torrance, CA03.2014
Skills
- Team Collaboration
- Customer Service
- Dispensing Medications
- Cash Register Operations
- Confidentiality and HIPAA
- Workflow Optimization
- Insurance Billing
- Patient confidentiality
Timeline
Pharmacy Technician
Providence Little Company Of Mary
02.2015 - Current
Associate of Arts -
El Camino College
License - Pharmacy Technician License
El Camino College
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