Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Valdivia

Houston

Summary

Dedicated professional with proven experience in customer service and financial assistance, notably at Houston Community College System. Excelled in fostering strong relationships through patience, empathy, and exceptional customer assistance. Demonstrated reliability and a strong work ethic, enhancing customer satisfaction and operational efficiency. Skilled in managing transactions and aiding in financial aid processes, achieving high accuracy and positive outcomes.

Overview

2
2
years of professional experience

Work History

Cashier

Lowes Home Improvment
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Financial Aid Student Worker

Houston Community College System
01.2023 - 12.2024


  • Assisted students and families in filling out financial aid applications.
  • Provided exceptional customer service to students and families seeking financial assistance, fostering strong relationships.
  • Resolved student inquiries regarding financial aid status, promoting a positive experience for applicants.
  • Assisted students in understanding financial aid options for improved funding decisions.

Education

Associate of Science - Nursing

Houston Community College
Houston, TX
12-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Reliability and punctuality

Timeline

Cashier

Lowes Home Improvment
09.2024 - Current

Financial Aid Student Worker

Houston Community College System
01.2023 - 12.2024

Associate of Science - Nursing

Houston Community College
Nicole Valdivia