NICOLE VARBEDIAN
Glendale,CA
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Waitress
The Atmosphere
01.2023 - 08.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Receptionist
Servpro
03.2022 - 11.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Receptionist
Yalla Construction
01.2021 - 12.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted with onboarding new clients and securing paperwork completion.
Education
No Degree - Business Administration
Pasadena City College
Pasadena, CA05.2026
Skills
- Order Management
- Price Memorization
- Bus Tables
- Conflict and Complaint Resolution
- High-Volume Dining
- Guest Inquiries
- Phone Inquiries
- Cash Handling
- Menu Memorization
- Sales Expertise
- Cool Under Pressure
- Servsafe Certified
Languages
Armenian
Full Professional
English
Full Professional
Timeline
Waitress
The Atmosphere
01.2023 - 08.2023
Receptionist
Servpro
03.2022 - 11.2022
Receptionist
Yalla Construction
01.2021 - 12.2021
No Degree - Business Administration
Pasadena City College
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