Nicole Vera
Reunity
HICKORY,USA
2027
years of professional experience
Results-oriented professional experienced in team leadership, strategic planning, and operational management. Delivered project success through effective communication and organizational skills while fostering productive work environments. Committed to achieving goals and continuous learning.
Work History
Brand Ambassador
1 Month- Assisted in executing promotional events to enhance brand visibility and customer interaction.
- Collaborated with team to develop strategies for community outreach and engagement initiatives.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Provided product demonstrations, highlighting features and benefits to drive sales.
- Provided exceptional customer service, addressing concerns and ensuring satisfaction with purchased products.
Administrator
- Handled cash office duties, employee training, planning, scheduling, hiring or terminations, and customer requests.
- Assisted in onboarding new staff members, providing training on company policies and procedures.
- Organized scheduling for team meetings, optimizing time management across departments.
- Maintained accurate records of inventory and supplies, supporting operational continuity.
- Oversaw day-to-day operations, enhancing team productivity and efficiency.
Quote Specialist
- Found customers the best quotes on their commercial vehicles and products they are transporting. Researched and identified optimal deals to enhance customer satisfaction.
- Utilized CRM software to track and manage quote requests efficiently.
- Ensured compliance with company pricing policies and procedures during quoting process.
- Maintained detailed records of all quotes issued, facilitating effective follow-up and reporting.
Debt collector resolver
6 Years 7 Months- Guided customers through the debt relief process through their way through debt relief, satisfying their questions and issues, talking to them one on one, until we find a solution For the customer.
- Conducted outbound calls to collect outstanding debts and negotiate payment arrangements.
- Documented interactions with clients in debt collection software to ensure accurate records.
- Resolved customer inquiries and disputes related to account balances and payments.
Education
Senior HS
Skills
Customer service
Office management
Schedule coordination
Document management
Sales techniques
Team collaboration
Detail Oriented
Event planning
Timeline
Brand Ambassador
Reunity
07.2026 - CurrentRead More
Debt collector resolver
Ridden Collections
01.2020 - 2021Read More
Administrator
Marshalls
2023 - 2026Read More
Quote Specialist
Verafy
2021 - 2023Read More
Felix Varela
Senior HS
Read More