Nicole VUjic
New Berlin
Summary
I'm a self-motivated individual with extensive, diverse pharmacy technician experience. I've proven the ability to navigate complex and difficult situations while effectively communicating with multidisciplinary teams. I'm a highly organized and adaptable individual who strives to deliver outstanding patient care and satisfaction.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Home Infusion Pharmacy New Patient Coordinator
Froedtert & the Medical College of Wisconsin
Milwaukee
05.2023 - Current
- Manages home infusion referrals within the entire Froedtert Health organization, in addition to all non-Froedtert health care systems within the state of Wisconsin for services such as IV antibiotics, inotropes, parenteral nutrition, enteral nutrition, and IV hydration.
- Initiates benefits investigation and documents outcome within patient’s chart.
- Promptly communicates to RN liaisons and RN case managers when benefits are received.
- Effectively communicates updates received from benefits team, RN Case Managers, Pharmacists, and/or care team.
- Appropriately triages phone calls when necessary.
- Performs additional duties such as: pump returns, confirming PICC line removals, documenting in Epic once therapy has been completed, and assisting with required documents for billing and insurance audits.
Infusion Pharmacy Technician III
Froedtert & the Medical College of Wisconsin
Milwaukee
01.2022 - 05.2023
- Performs advance sterile IV admixture, as applicable using proper aseptic technique.
- Prepares necessary supplies for the patient and/or home care nursing.
- Generates delivery tickets utilizing appropriate courier service for patient medications and supplies.
- Packages orders for patient delivery.
- Conducts monthly medication inspections and inventory of narcotic drugs.
Infectious Disease Clinic Medication Access Specialist
Froedtert & the Medical College of Wisconsin
Milwaukee
08.2017 - 01.2022
- Utilizes Epic for documentation and management of medical records.
- Initiates prior authorization requests.
- Enrolls patients with co-pay cards; applies for patient assistance programs and grants.
- Supports medication adherence and conducts follow-ups with non-adherent patients.
- Pill-packs medications and coordinates refill orders for future visits.
- Processes new prescription orders and refills to ensure timely patient care and satisfaction.
- Obtains pharmacy benefits investigation.
- Conducts discharge follow-up calls.
- Abstracts necessary labs and medical records for new intakes.
- Queues up refill requests and forwards to providers for approval.
- Acts as a pharmacy resources for providers, nurses, pharmacists, social workers, and medical assistants.
Specialty Clinics Outpatient Lead Pharmacy Technician
Froedtert & the Medical College of Wisconsin
Milwaukee
04.2014 - 08.2017
- Processes orders utilizing Enterprise RX.
- Utilizes Epic to access patient demographics and insurance information.
- Trained in the Home Delivery Pharmacy and provides coverage when needed.
- Assists with training new staff members.
- Assists with interviewing potential applicants.
Senior Certified Pharmacy Technician
Walgreens Pharmacy
Milwaukee
05.1995 - 04.2014
- Responsibilities include data entry, assisting the pharmacist with entering and filling prescriptions, maintaining inventory, inventory audits, resolving insurance issues, third party collections and scheduling.
- Demonstrated the ability to engage with customers of diverse cultures and backgrounds while transforming 'difficult' customers into loyal guests.
Education
High School Diploma -
Nathan Hale
West Allis, WI06-1997
Some College (No Degree) - Liberal Arts
MATC
West AllisSkills
Adaptable learner
High-pressure performer
Organized and efficient
Effective communicator
Self-motivated
Certification
- PTCB certified; September 1998
- WI Registered Pharmacy Technician; March 2023
References
References available upon request.
Timeline
Home Infusion Pharmacy New Patient Coordinator
Froedtert & the Medical College of Wisconsin
05.2023 - Current
Infusion Pharmacy Technician III
Froedtert & the Medical College of Wisconsin
01.2022 - 05.2023
Infectious Disease Clinic Medication Access Specialist
Froedtert & the Medical College of Wisconsin
08.2017 - 01.2022
Specialty Clinics Outpatient Lead Pharmacy Technician
Froedtert & the Medical College of Wisconsin
04.2014 - 08.2017
Senior Certified Pharmacy Technician
Walgreens Pharmacy
05.1995 - 04.2014
High School Diploma -
Nathan Hale
Some College (No Degree) - Liberal Arts
MATC
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