Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Wellington

North Las Vegas,NV

Summary

With over 25 years of hands-on experience in hospitality, I bring a well-rounded and dynamic background in both hotel and restaurant operations and sales. From working every position in both the front and back of the house to leading teams in high-volume, fast-paced environments, I’ve built a career rooted in versatility, leadership, and results. My experience spans a wide range of venues—from fast casual and nightlife establishments to full-service hotels and select service properties—giving me the insight and adaptability to thrive in any setting.

I’m passionate about delivering exceptional guest experiences, building strong teams, and driving revenue, especially in high-energy, entertainment-driven markets like Las Vegas. I’m actively seeking opportunities where I can contribute my skills to high-profile venues aligned with events like Formula 1, major concerts, and large-scale hospitality operations. Whether it’s running the show behind the scenes or leading from the front, I bring the energy, strategy, and experience to elevate any operation.

Overview

9
9
years of professional experience

Work History

Restaurant Floor Manager

Gjelina LV
12.2024 - Current
  • Opening manager for high volume farm to table concept located within the Venetian Resort. Volume of 300-700 daily covers
  • Reviewed staffing levels to meet operational needs and financial objectives.
  • Recruited, trained, and mentored new staff to deliver top-quality customer service.
  • Conversed with guests informally to obtain feedback on overall customer satisfaction.
  • Developed and implemented restaurant policies and procedures for smooth operations.
  • Oversaw special events and programs

Food and Beverage Manager

The Venetian Resort
01.2024 - 12.2024
  • Managed 3 towers within the Venetian for In suite Dining program. Cover count ranging from 200-400 per shift
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Director of Food and Beverage

Rockford Country Club
07.2022 - 06.2023
  • Acted as Interim GM while GM worked remotely 3 weeks out of each month
  • Received and resolved complaints from club members
  • Monitored labor; evaluates scheduled and actual labor hours and costs.
  • Responsible for club's dining services and all food and beverage production throughout the club
  • Directly supervised the Executive Chef, Catering Manager, Beverage Manager, Banquet Manager, Dining Room Manager and managers of all other outlets such as snack bars, half-way houses, etc.
  • Hired, trained and supervised subordinates and applies relevant marketing principles to assure that the wants and needs of club members and guests were consistently exceeded

Hotel and Restaurant General Manager

Cobblestone Hotels and Suites/Wissota Chophouse
11.2020 - 07.2022
  • Designed sales and service strategies to improve revenue and retention.
  • Directed all day-to-day operations of Hotel and Restaurant to provide safe and enjoyable guest experience.
  • Oversaw recruiting, interviews and new employee hiring.
  • Responded to and resolved guest issues or complaints.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Optimized profits by controlling food, beverage and labor costs
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.

Restaurant Manager

The Beloit Club
08.2016 - 11.2020
  • Sought to improve business operations continuously through team training, customer engagement, and marketing strategy.
  • Responded to guest concerns and complaints to achieve positive resolution.
  • Developed weekly work schedule to meet business demands.
  • Recruited, trained, and mentored new staff to deliver top-quality customer service.
  • Conducted regular performance reviews with team members to provide feedback and set goals.
  • Coordinated special events such as private parties or holiday celebrations in restaurant.

Education

McHenry County College
Crystal Lake, IL

Skills

  • Budgeting and financial management
  • Marketing and promotions
  • Passion for customer satisfaction
  • Event sales and operations
  • Staff training and development
  • Scheduling and labor control

Timeline

Restaurant Floor Manager

Gjelina LV
12.2024 - Current

Food and Beverage Manager

The Venetian Resort
01.2024 - 12.2024

Director of Food and Beverage

Rockford Country Club
07.2022 - 06.2023

Hotel and Restaurant General Manager

Cobblestone Hotels and Suites/Wissota Chophouse
11.2020 - 07.2022

Restaurant Manager

The Beloit Club
08.2016 - 11.2020

McHenry County College
Nicole Wellington