Nicole Wickizer
GLASSBORO
Summary
Reliable Retail Associate experienced in operating cash registers and stocking merchandise. Delivered outstanding customer service through strong organizational and time management skills. Focused on contributing to team success and company growth.
Overview
10
10
years of professional experience
Work History
Cashier
Freedom Mortgage Corporation
Sicklerville
05.2026 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Managed cash register operations, ensuring balanced drawers at end of shifts.
- Processed customer transactions efficiently and accurately at Freedom Mortgage Corporation.
- Trained new staff on cashier procedures and customer service standards.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers with inquiries about mortgage products and services offered.
- Resolved customer complaints effectively while maintaining a positive experience.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Restocked shelves with merchandise based on inventory levels.
Customer Service Cashier
Target
Sewell
11.2024 - 01.2025
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Handled cash transactions accurately at the point of sale system.
- Processed customer transactions efficiently at the register.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Assisted customers with product inquiries and store navigation.
- Assisted guests with product inquiries and locating items throughout the store.
- Educated guests on promotions, sales, and loyalty programs to drive engagement.
- Resolved customer complaints in a professional manner.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Maintained cleanliness and organization of the checkout area.
- Maintained cleanliness standards throughout the store area.
- Maintained up-to-date knowledge of store promotions and advertised items.
- Answered customer inquiries regarding store policies and procedures.
- Supported other departments to ensure smooth operations.
- Supported training new team members on store policies and customer service standards.
- Monitored sales floor activity to identify potential theft or fraud issues.
- Processed online orders using point-of-sale systems.
Customer Service Cashier
Wawa
Sicklerville
03.2016 - 10.2024
- Processed customer transactions efficiently at the register.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of the checkout .
- Prepared fresh sandwiches using high-quality ingredients and specific customer requests.
- Maintained cleanliness and organization in food preparation areas and serving stations.
- Monitored inventory levels, notifying management of low stock on ingredients.
- Followed food safety guidelines to ensure product quality and customer safety.
- Trained new staff on sandwich-making techniques and proper kitchen procedures.
- Prepared sandwiches according to customer specifications, including ingredients and condiments.
- Maintained clean, well-organized and properly sanitized front counter area to greet customers.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Maintained a clean and safe work environment by adhering to food safety regulations.
- Greeted customers in a friendly manner and answered questions about menu items.
- Ensured all products were fresh by checking expiration dates on food packages.
- Operated cash registers, handled money, and provided change when necessary.
- Communicated effectively with coworkers regarding customer service issues or concerns.
- Kept customer and food preparation areas clean and well-organized.
- Organized food preparation stations and regularly replenished supplies.
- Informed customers of regular deals or monthly specials to upsell orders.
- Restocked kitchen supplies by rotating food according to dates and health guidelines.
- Changed gloves between tasks to ensure sanitation standards were met during preparation processes.
- Assisted customers, answered questions, and resolved complaints.
- Routinely checked temperatures of hot and cold cases to ensure food safety guidelines were followed.
- Assisted customers with special orders or requests as needed.
- Performed food preparation tasks by making salads, brewing coffee, and tea and slicing meats.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Checked out customers efficiently at the end of their order transaction.
- Verified orders and bagged items for easy transport.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Brewed and served coffee and tea with preferred add-ins.
- Maintained fuel dispensers and ensured proper functioning of equipment.
- Assisted customers with fuel purchases and provided exceptional service.
- Enforced safety protocols while managing hazardous materials on-site.
- Managed cleanliness of facility, including restrooms and store areas.
- Trained new employees on operational procedures and customer service standards.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
- Verified age requirements for purchase of alcohol and tobacco products.
- Attended to gas spills and accidents promptly and according to established guidelines.
- Stocked shelves with merchandise and ensured that pricing was correct.
- Monitored fuel pumps to ensure proper functioning and safety regulations were followed.
- Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
- Conducted routine inspections of gas station equipment including pumps, hoses, nozzles.
- Sold store items and vehicle services to customers.
- Updated pricing information on gas pumps and signage to reflect current rates.
- Assisted customers with fuel pumps and provided guidance on fuel types.
- Cleaned windshields using chemical solution and microfiber towel.
Education
Washington Township High School
Sewell, NJSkills
- Point of sale operation
- Cash handling
- Transaction processing
- Sales transactions
- Payment collection
- Cash register systems
- Refunds and exchanges
- Exchanges processing
- Order taking
- Checkout monitoring
- Inventory restocking
- Money handling
- Food safety
- Customer service excellence
- Customer service
- Customer relationship management
- Conflict resolution
- Issue resolution
- Effective communication
- Communication skills
- Interpersonal skills
- Empathy and patience
- Attention to detail
- Problem solving
- Complex Problem-solving
- Time management
- Team collaboration
- Training and onboarding
- Staff training
- Training and development
- Daily reporting
- Sales promotion
- Product knowledge
- Merchandise restocking
- Liquor regulations and compliance
- Gift card handling
- Receipt handling
- Hospitality and accommodation
- Cleaning and sanitizing
- Cleanliness standards
- Food safety
- Safety protocols
- Child supervision
- Early childhood education
- Activity planning
- Lesson planning
- Classroom organization
- Classroom instruction
- Child development
- Early childhood development
- Social development
- Written communication
- Excellent communication
- Friendly and respectful
- Work ethic and integrity
- Time management
- Early education
- Child development
- Classroom instruction
- Friendly and respectful
- Written communication
- Excellent communication
- Emotional development
Languages
English
Professional
Experiences
Volunteered at Camden county animal shelter
2 year experience in child- care development ( high school class )
Helped out my grandparents at their green house when I was younger .
References
References available upon request.
Timeline
Cashier
Freedom Mortgage Corporation
05.2026 - Current
Customer Service Cashier
Target
11.2024 - 01.2025
Customer Service Cashier
Wawa
03.2016 - 10.2024
Washington Township High School