Nicole M Valencia
Chicago,IL
Summary
Customer-oriented sales professional with 5+ years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
7
7
years of professional experience
Work History
Server
Gibsons Italia
Chicago, IL
04.2025 - Current
- Deliver high-end, relationship-driven service in a fast-paced upscale environment
- Build repeat clientele through personalized guest experiences
- Guide guests through menu selections and daily specials with expertise.
- Implemented upselling techniques to increase food and beverage sales
Field Sales Manager
Play Hard Vodka Seltzer
Chicago, Illinois
04.2024 - 01.2025
- Launched brand in Chicago, securing 40+ new on and off-premise accounts within the first 6 months
- Developed and implemented sales strategies for new accounts.
- Grew territory sales by 20% through strategic account expansion and relationship building
- Established relationships with potential clients through cold calling and networking events.
- Converted prospects by maintaining and managing sample inventory to aid sales pitch.
- Executed 20+ promotional events, driving measurable lift in brand awareness and trial
Sales Representative
Molson Coors
Milwaukee, WI
01.2022 - 01.2024
- Developed and managed supplier relations and brand performance in 80+ On-Premise accounts in the South Milwaukee area, delivering consistent YoY revenue growth of 10-20%
- Increased sales volume by 15% across key accounts through data-driven merchandising and upselling strategies
- Worked with onboarding team members to successfully integrate new sales reps into organization
- Maintained 100% CRM accuracy, ensuring effective pipeline tracking and forecasting
- Assisted in developing new product launches while maintaining existing brand growth
- Successfully established positive distributor relations with the entire On-Premise Sales team at Beer Capitol Distributing through effective communication
Lead Server
Lettuce Entertain You
Chicago, IL
06.2019 - 09.2022
- Accurately recorded F&B orders in a fast-paced environment
- Delivered on service expectations during buyouts for high profile clients
- Collaborated with managers prior to every shift to learn of any menu item changes
- Assisted in training new staff on operational procedures and best practices.
Education
Bachelor Degree - Digital Marketing
Tribecca Flashpoint Media Art
Chicago, IL05-2019
Skills
- Client Relationship Management
- Team Training
- Schedule Management
- Customer Service
- Account Development
- Account Management
- Teamwork and Collaboration
- Proficient in SalesForce
Timeline
Server
Gibsons Italia
04.2025 - Current
Field Sales Manager
Play Hard Vodka Seltzer
04.2024 - 01.2025
Sales Representative
Molson Coors
01.2022 - 01.2024
Lead Server
Lettuce Entertain You
06.2019 - 09.2022
Bachelor Degree - Digital Marketing
Tribecca Flashpoint Media Art