Proficient in computers including excel, word, adobe pagemaker and photoshop among others
Nicole R. Spengler
Organizational Management
Parker,CO
Summary
Dependable administrator skilled at managing diverse needs in challenging, fast-paced environments. Friendly and energetic professional with remarkable communication and prioritization skills. Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organization skills. Motivated to learn, grow, and excel in education environment.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Office Manager
Cousino Harris DKI
Columbus, OH
02.2010 - 06.2012
- Performed billing, collection, and reporting functions for office generating over $2M annually.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Provided complete meeting support, including materials preparation and notes or minute taking.
- Handled all incoming business and client requests for information.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Prepared vendor invoices and processed incoming payments.
- Created reports and presentations.
- Enhanced productivity of General Manager and superintendents with administrative support.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed costs and billing and resolved financial discrepancies effectively through the organizational management of account information.
- Received, screened and routed incoming calls.
- Coordinated special projects and managed schedules.
Real Estate Professional
Whalen Realty And Auction
Wauseon, OH
01.2005 - 01.2010
- Prepared creative advertising listings for newspapers, brochures, and internet sites.
- Organized and Prepared listing and closing documents.
- Developed and cultivated working relationships with clients, title agencies, bankers, mortgage brokers, attorneys, and real estate agents.
- Experienced in contract development and interpretation.
- Updated and maintained office documents and agent documents.
- Coordinated appointments to show marketed properties.
- Performed general office functions and needed, including computer file maintenance, accounts payable and showing schedules.
- Prepared properties for openhouses by educating sellers, setting up documents and posters, and attention to detail to increase appeal of first impression.
- Monitored local residential property market to adjust sales tactics, prices and overall business effectiveness.
- Maintained detailed property lists in MLS to accurately promote properties and meet client needs.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Ensured that all clients looking to sell or buy were aware of current market conditions, legal requirements, pricing and mortgages.
- Licensed Agent in Ohio since 2002.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Communicated with clients to understand property needs and preferences.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Sales Account Coordinator
R&R Plastics
Swanton, OH
01.2000 - 01.2001
- Responsible for maintaining an exceptional level of satisfied customers.
- Updated inventory records and assisted quality assurance
- In charge of filing and inter office documentation including transfer set up, appointments, and meetings for various staff members.
- Communicated regularly with regional and strategic managers for daily support and strategic planning for accounts.
- Organized company files and created support systems to decrease workload and increase productivity of account managers.
Education
Bachelor of Arts - Organizational Management
Bluffton University
Bluffton, OH 01.2006 - 05.2008
Associate of Arts - Business Management
Northwest State Community College
Archbold, OH 01.2000 - 01.2004
Skills
Scheduling
Organizational skills
Administrative support
Credit and collections
Friendly nature
Clear oral/written communication
Advertising
Business Communications
Closings
Relationship Building
High Accuracy
Client Relations
Accomplishments
- Documents and Agent Documents Arranged
- Pen Houses and Presented Homes to Potential
- Omeowners
- Ocuments and Agent Documents Arranged
- ONT SIZE11 pt
- INE SPACING2004-01
- Orthwest State Community College - Archbold, OH2003-01 -2003-01
- Eal Estate Specialization
- BC Real Estate School - Las Vegas, NV
- Maintained records related to sales andinventory availability
- Engaged with customers to effectively buildrapport and lasting relationships
- Informed home buyer of sales, construction andwarranty processes
- Worked closely with clients to facilitateappropriate loans, inspections and credit reports
- Liaised between buyers and sellers to ensurepositive experiences for both parties
- Communicated with clients to understandproperty needs and preferences
- Coordinated appointments to show marketed
- Orthwest State Community College - Archbold, OH
- BC Real Estate School - Las Vegas, NV
- EADINC 17516
- Nt
- O PROTTOM MARCIN
- ONT SIZE11 pt
- INE SPACING
Interests
Worked full time to pay for schooling while attending classes
Youth sponsor for a local church
Volunteered time as a dance instructor to children ages 4-18
Volunteer Coordinator for Wauseon Streetfest
Timeline
Office Manager
Cousino Harris DKI
02.2010 - 06.2012
Bachelor of Arts - Organizational Management
Bluffton University
01.2006 - 05.2008
Real Estate Professional
Whalen Realty And Auction
01.2005 - 01.2010
Sales Account Coordinator
R&R Plastics
01.2000 - 01.2001
Associate of Arts - Business Management
Northwest State Community College
01.2000 - 01.2004