Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Nicole Werden

Nicole Werden

Full-time Student Studying Pyschology
Englewood,FL

Summary

Talented with excellent interpersonal skills and more than 4 years of experience. Highly effective and knowledgeable in Word, Excel, and Powerpoint. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

5
5
years of professional experience

Work History

Server

Beachcomber Trading Post
Englewood, FL
02.2024 - 03.2025
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

School Bus Attendant

Sarasota County School District
Sarasota, FL
09.2023 - 02.2024
  • Supervised and assisted special-needs passengers, offering individual adult attention during transport.
  • Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
  • Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
  • Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
  • Worked with bus driver and parents to meet specialized needs of passengers.

Front Desk Receptionist

Griswold Home Health Care
Venice, FL
06.2022 - 09.2023
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Scheduled, coordinated and confirmed appointments and meetings.

Front Desk Coordinator

Planet Fitness
Venice, FL
07.2021 - 07.2022
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Ran end-of-day reports and batches and notified staff of necessary corrections and resolutions.
  • Transcribed phone messages for entire office and relayed messages.
  • Trained all staff on front desk procedures and policies.
  • Served as point of contact for clients, fulfilled requests and resolved conflicts within customer service department and forwarded all other inquiries to appropriate department and personnel.

Restaurant Hostess

Third Street Bistro
Boca Grande, FL
01.2020 - 07.2021
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.

Education

High School Diploma -

Lemon Bay High School
Englewood, FL
05.2021

Skills

  • Safe Food Handling
  • Customer Relations
  • Clear Communication
  • Team Leadership
  • Cleaning and Sanitizing
  • Decision Making
  • Flexible and Adaptable
  • Payment processing
  • Data entry
  • Multitasking and organization

Timeline

Server

Beachcomber Trading Post
02.2024 - 03.2025

School Bus Attendant

Sarasota County School District
09.2023 - 02.2024

Front Desk Receptionist

Griswold Home Health Care
06.2022 - 09.2023

Front Desk Coordinator

Planet Fitness
07.2021 - 07.2022

Restaurant Hostess

Third Street Bistro
01.2020 - 07.2021

High School Diploma -

Lemon Bay High School

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Nicole WerdenFull-time Student Studying Pyschology