Nicolina Valenzuela
Oceanside,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Server
Grand Pacific Resort
Carlsbad, CA
05.2022 - Current
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
Barista
Starbucks
Vista, CA
11.2021 - Current
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Maintained calm demeanor during high-volume periods and special events.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
Instructional Assistant AM/PM
Vista Unified School District
Oceanside, CA
03.2019 - 03.2022
- Communicated effectively with parents regarding student progress and concerns.
- Provided support services such as tutoring or guidance counseling when needed.
- Evaluated individual student needs and assessed academic and social situations to address challenges and goals.
- Researched new technologies for use in the classroom environment.
Intern and Receptionist
Vista Fit Body Boot Camp / Chill Spot Cryotherapy
Vista, CA
08.2017 - 10.2018
- Identified needs of customers promptly and efficiently.
- Assessed company operations for compliance with safety standards.
Education
Arizona State University/ Bachelors in Science in Criminology
Tempe, AZ05.2025
Palomar College/ AA- General Studies, AS- Investigations
San Marcos, CA12.2021
Rancho Buena Vista High School/ GED
Vista, CA06.2018
Skills
- Professional Demeanor
- Conflict Management
- Ordering Procedures
- Flexible and Adaptive
- Collaborative and Individual Leadership
References
References available upon request.
Timeline
Server
Grand Pacific Resort
05.2022 - Current
Barista
Starbucks
11.2021 - Current
Instructional Assistant AM/PM
Vista Unified School District
03.2019 - 03.2022
Intern and Receptionist
Vista Fit Body Boot Camp / Chill Spot Cryotherapy
08.2017 - 10.2018
Arizona State University/ Bachelors in Science in Criminology
Palomar College/ AA- General Studies, AS- Investigations
Rancho Buena Vista High School/ GED
Similar Profiles
Jaylen MaddoxJaylen Maddox
Preventative Maintenance Technician at Yaamava Resort And CasinoPreventative Maintenance Technician at Yaamava Resort And Casino
Ahmed Salah AwdaAhmed Salah Awda
Bartender / Barman at Grand Hotel, Grand Resort (Hurghada) | Hilton Sharm Dreams, Hostmark (Sharm El Sheikh)Bartender / Barman at Grand Hotel, Grand Resort (Hurghada) | Hilton Sharm Dreams, Hostmark (Sharm El Sheikh)
Justin (Jay) CulpepperJustin (Jay) Culpepper
Manager Recreation, at Hilton Grand Vacations, Grand Beach ResortManager Recreation, at Hilton Grand Vacations, Grand Beach Resort
Justin SammarcelliJustin Sammarcelli
Infantry Platoon Sergeant at United States Marine CorpsInfantry Platoon Sergeant at United States Marine Corps
Tessa NouchiTessa Nouchi
Part Time Customer Service Associate at Lowe’sPart Time Customer Service Associate at Lowe’s