Hi, I’m
Nicolle Campisano
Toms River,NJ
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
6
years of professional experience
Work History
OceanFirstToms River, NJ
Customer Service Representative
08.2022 - Current
Job overview
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
ShopRiteToms River, NJ
Seafood Clerk
03.2021 - 06.2022
Job overview
- Reviewed quality of displayed products and removed old or poor quality merchandise.
- Took apart equipment to rinse, clean and sanitize all components.
- Monitored temperatures of prepared food and cold-storage areas.
- Worked safely and efficiently when handling seafood products.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Cut, wrapped, weighed and tared seafood department products.
Tons Of Fun EntertainmentToms River, NJ
Children's Entertainer
02.2017 - 03.2022
Job overview
- Kept costumes and equipment performance-ready with careful attention to repairs and cleaning.
- Entertained guests while simultaneously arranging and improvising popular music based on audience reactions.
- Designed and fabricated custom mosaic pieces, and created engaging and unique paintings, drawings, and mixed media pieces utilizing oil paints, acrylics, and charcoal.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
ShopRiteToms River, NJ
Cashier
11.2020 - 03.2021
Job overview
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Verified customer identification for alcohol or tobacco purchases.
Super Cuts Shrewsbury, NJ
Receptionist
05.2020 - 08.2020
Job overview
- Successfully booked appointments to allow sufficient time for all services requested.
- Inputted client information into booking system accurately and completely to chart sales metrics.
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
- Greeted guests and members upon arrival to create positive first impressions.
Education
Ocean County CollegeToms River, NJ
Associate of Arts
03.2023
Toms River High School SouthToms River, NJ
High School Diploma
06.2021
Skills
- Cash register operation
- Cash drawer balancing
- Payment processing
- ID verification
- Customer assistance
- Certified in Microsoft Word, Powerpoint, and Excel
Accomplishments
Member of the National Honors Society of Psychology
Member of the National Society of Leadership and Success
Timeline
Customer Service Representative
OceanFirst
08.2022 - Current
Seafood Clerk
ShopRite
03.2021 - 06.2022
Cashier
ShopRite
11.2020 - 03.2021
Receptionist
Super Cuts
05.2020 - 08.2020
Children's Entertainer
Tons Of Fun Entertainment
02.2017 - 03.2022
Ocean County College
Associate of Arts
Toms River High School South
High School Diploma
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