Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicolle Caslander

Murrieta,CA

Summary

Experienced professional in patient care coordination, known for strong communication and team support. Possesses strong communication and directional skills as a liaison between patients, providers, and referral sources. Compassionate individual known for efficiency and reliable task completion.

Overview

12
12
years of professional experience

Work History

Lead Patient Care Coordinator

Innovative Implant and Oral Surgery Center
Temecula, California
06.2013 - Current
  • Provide excellence in patient care and communication among departments within the practice and referring providers.
  • Schedule appointments for patients according to their needs.
  • Collaborate with leadership teams to improve patient care processes and experiences.
  • Provide support to patients navigating insurance and billing inquiries.
  • Support team members in daily operations.
  • Provide continued training for new and existing team members.

Education

Dental Assisting

Dental Pros
Temecula
08-2011

General Studies

Palomar College
San Marcos, CA
02-2010

Skills

  • Patient scheduling
  • Insurance verification
  • Medical terminology
  • Team collaboration
  • Workflow optimization
  • Employee training
  • Effective communication
  • Time management

Timeline

Lead Patient Care Coordinator

Innovative Implant and Oral Surgery Center
06.2013 - Current

Dental Assisting

Dental Pros

General Studies

Palomar College

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