Nicolle Garcia
South Florida Periodontist and Dental Implants
Miami ,FL
5
years of professional experience
Customer-focused professional with over four years of experience in customer service, hospitality, and retail, along with experience in the dental field. Experienced in patient relations, treatment coordination, appointment scheduling, and problem-solving. Strong communication and organizational skills, with the ability to multitask, build positive relationships, and deliver exceptional service in fast-paced environments. Fluent in Spanish and proficient in English.
Work History
Treatment Coordinator
1 Year 2 Months- Coordinate patient treatment plans and explain recommended dental procedures.
- Answer patient questions and provide a positive experience throughout the treatment process.
- Assist with treatment presentations, scheduling, and patient follow-up.
- Support the dental team in maintaining efficient office operations and patient satisfaction.
Host/Server
1 Year- Organized table assignments and managed restaurant reservations.
- Welcomed guests and helped maintain a smooth dining experience.
- Responded to customer needs and supported the restaurant team during busy shifts.
- Adapted quickly to changing floor needs while maintaining a calm and professional presence.
Front Desk Agent
1 Year 7 Months- Managed guest arrivals, departures, and room assignments with accurate attention to daily schedule changes.
- Responded to guest questions with clear, courteous communication in both Spanish and English.
- Coordinated appointment scheduling and follow-up details for guest service requests and special accommodations.
- Collected payments and verified transaction details while maintaining accurate cash handling records.
Cook
2 Years- Followed kitchen procedures to prepare menu items consistently and maintain quality standards.
- Monitored cooking times and temperatures to keep food safe, fresh, and ready for service.
- Supported team members during busy periods by organizing stations and keeping supplies accessible.
- Maintained a clean work area by washing equipment, sanitizing surfaces, and clearing buildup throughout the shift.
Education
High School Diploma
Skills
Bilingual Communication: Spanish and English
Patient Relations and Treatment Coordination
Customer Service
Appointment Scheduling and Follow-Up
Problem-Solving
Multitasking and Time Management
Cash Handling
Teamwork and Flexibility
Timeline
Treatment Coordinator
South Florida Periodontist and Dental Implants
08.2025 - CurrentRead More
Host/Server
107 Steak and Bar
02.2025 - 02.2026Read More
Front Desk Agent
Element Miami Doral Westin by Marriott
01.2024 - 08.2025Read More
Cook
Pizza Hut
08.2021 - 08.2023Read More
Southridge senior high school
High School Diploma
Read More