Nicolle Lopez
Houston,TX
Summary
Focused on arranging products in attractive, attention-grabbing display to improve sales and store profitability. Familiar with best practices in marketing, sales and customer relations. Pursuing new professional opportunity and desiring to build long-term career in the field. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
5
5
years of professional experience
Work History
Sales Representative
Verizon Wireless
Houston, TX
05.2022 - 04.2024
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Managed inventory levels by ordering sufficient stock for each account.
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Demonstrated product features to align with customer needs.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Merchandise Associate
Marshall’s
Houston, TX
09.2021 - 03.2022
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Kept work areas professional, organized and clean at all times.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Placed prices and descriptive signage to enhance displays and promote items.
- Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
Server
Texas Roadhouse
Houston, TX
07.2019 - 11.2020
- Greeted newly seated guests quickly and efficiently.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Calculated charges, issued table checks and collected payments from customers.
Education
High School Diploma -
Dobie High School
Houston, TX05-2020
Skills
- Outgoing personality
- Team player mentality
- Price memorization
- Assessed customer product needs and interests in order to best recommend suitable products
Timeline
Sales Representative
Verizon Wireless
05.2022 - 04.2024
Merchandise Associate
Marshall’s
09.2021 - 03.2022
Server
Texas Roadhouse
07.2019 - 11.2020
High School Diploma -
Dobie High School