Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicolle Schafer

Riverside,CA

Summary

Customer-focused professional with experience in retail support and special education assistance, known for conflict resolution, attention to detail, and organized task management. Skilled in POS transactions, Microsoft Office, and records management. Versatile professional with experience in retail, special education, and catering. Known for strong attention to detail, Microsoft Office skills, and dependable support in busy settings. Ready to contribute through customer service, organization, and efficient daily operations.

Overview

12
12
years of professional experience

Work History

Sales Associate

Kohls Department Store
Lakewood, CA
11.2025 - 01.2026
  • Assisted customers with selecting and locating merchandise.
  • Processed sales and return transactions using point-of-sale systems.
  • Restocked merchandise onto the sales floor from the stockroom.
  • Kept fitting rooms organized, clean, and ready for customer use.
  • Supported Kohl's team with recovery, cleanup, and opening tasks.

Special Education Instructional Assistant 1:1

Riverside Unified School District
Riverside, CA
08.2021 - 12.2022
  • Monitored student behavior and reinforced positive support strategies.
  • Supported my student during reading, writing, and math activities.
  • Monitored my student's safety during class, lunch, and transitions.
  • Guided functional life skills development for my student with autism through instruction and repetition to strengthen skill retention.

Special Education Instructional Assistant

Riverside Unified School District
Riverside, California
03.2014 - 02.2017
  • Provided small-group and one-on-one instruction aligned with differentiated learning needs.
  • Observed student behavior and supported positive interventions.
  • Assisted teachers with IEP accommodations and classroom modifications.
  • Maintained safe learning environment at all times.

Education

California State Polytechnic University, Pomona
Pomona, CA

Skills

  • Customer service
  • POS transactions
  • Attention to detail
  • Inventory restocking
  • Conflict resolution
  • Instructional support
  • Lesson planning
  • Microsoft Office
  • Office administration
  • Data entry

Timeline

Sales Associate

Kohls Department Store
11.2025 - 01.2026

Special Education Instructional Assistant 1:1

Riverside Unified School District
08.2021 - 12.2022

Special Education Instructional Assistant

Riverside Unified School District
03.2014 - 02.2017

California State Polytechnic University, Pomona
Nicolle Schafer