Summary
Overview
Work History
Education
Skills
Certification
2023 Case Manager of the Year
Timeline
5b
Nicosha Johnson

Nicosha Johnson

Case Manager
Dallas,Texas

Summary

Seeking a role with an organization dedicated to making a lasting impact on the lives of individuals. Committed to contributing skills and passion towards a meaningful cause. Eager to join a team that shares drive for creating positive change and improving the well-being of others. Ready to utilize expertise in a collaborative environment that values compassion, empathy, and transformative solutions.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Case Manager

The Stewpot-FPC
07.2022 - Current
  • Responsible for providing assistance and/or case management for individuals who are homeless or at-risk of being homeless
  • These services include assisting individuals to obtain their social security card, birth certificate, and Texas Identification to help with employment or housing
  • I also assist with the Rep Payee program, helping to manage client expenses and banking needs

Case Management Intern

2000 Roses Foundation
08.2021 - 12.2021
  • Responsible for answering phones, setting client orientation appointments, completing client interviews and intake forms
  • I had the responsibility of inputting approximately 50 client files into the new management database (Pieces)
  • I was also responsible for completing client follow-ups and inputting those updates into the Pieces system

Note-Taker

Office of Disability Services
08.2020 - 12.2021
  • As a student worker/assistant I worked in the disability office updating student files and making sure all the necessary paperwork was present
  • I was also responsible for taking course notes for 3-4 students who were in various classes that needed extra assistance

Security Officer

U.S. Security Associates
05.2015 - 11.2015
  • Responsible for maintaining a daily activity report (DAR) at the check-in station by verifying residential information and checking vehicle registration for all vendors coming to the property

Security Supervisor

ABM Security
02.2014 - 05.2015
  • Successfully oversaw five security officers that were responsible for verifying employee and vendor badges
  • In addition to maintaining a daily activity report (DAR) and overseeing any discrepancies that were observed or reported

Education

Master of Social Work - Mental Health/ Substance Abuse

University of Texas At Arlington
Arlington, Texas
12-2029

Bachelor of Science - Human Service Management And Leadership

University of North Texas At Dallas
Dallas, Texas
12.2021

Skills

  • Time management
  • Homelessness prevention
  • Substance abuse awareness
  • Client advocacy
  • Motivational interviewing
  • Multicultural competence
  • Critical thinking
  • Clear communication
  • Team collaboration
  • Data entry and analysis
  • Case management tracking
  • Goal setting

Certification

SOAR representative, 08/01/21, Certified to help individuals apply for their Social Security/Disability benefits by assisting with documents and applications, retrieving medical or employment records, and completing Medical Summary Reports.

2023 Case Manager of the Year

Selected by the All Neighbors Coalition, that is a collective of over 140 organizations working in collaboration to solve homelessness by providing resources and support to individuals experiencing homelessness in Dallas and Collin Counties.

Timeline

Case Manager

The Stewpot-FPC
07.2022 - Current

Case Management Intern

2000 Roses Foundation
08.2021 - 12.2021

Note-Taker

Office of Disability Services
08.2020 - 12.2021

Security Officer

U.S. Security Associates
05.2015 - 11.2015

Security Supervisor

ABM Security
02.2014 - 05.2015

Master of Social Work - Mental Health/ Substance Abuse

University of Texas At Arlington

Bachelor of Science - Human Service Management And Leadership

University of North Texas At Dallas

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