Nicteha Rubio
Summary
An accomplished well-rounded individual with significant experience in the hospitality and service industry, I am motivated, and disciplined in different types of service from fast pace, to fine dining.
Overview
24
24
years of professional experience
1
1
Language
Work History
Server
Art Reunion Navy Pier
06.2022 - 01.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Greeted new customers, discussed specials, and took drink orders.
- Cultivated warm relationships with new and regular customers
- Served food and beverage promptly with focused attention to customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Worked with TOAST system to place orders, manage bills, and handle complimentary items.
- Provide attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Wholistic Health Coach
YOUNGEVITY
01.2014 - 10.2023
- Established a strong online presence through social media platforms and blogging to reach potential clients interested in holistic health solutions.
- Assisted clients in overcoming personal barriers to achieve their wellness goals through compassionate coaching and support.
- Developed strong relationships with clients, fostering an atmosphere of trust and open communication during coaching sessions.
- Collaborated with fellow holistic practitioners to create a comprehensive wellness team for clients, ensuring all aspects of their health were addressed effectively.
- Facilitated group coaching sessions to foster community support among individuals pursuing similar wellness goals.
- Promoted the importance of a balanced lifestyle, addressing physical, emotional, mental, and spiritual aspects of wellbeing.
Technical Specialist
RH Preida . Finest Quality, Sharping Stones
08.2021 - 02.2022
- Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
- Provided accurate summary reports , resolving complex technical issues with effective communication skills.
- Completed troubleshooting and diagnostics on company resources for the area of polishing novaculite stones
- Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
- Maintained a safe working environment by adhering to industry safety standards and protocols.
- Collaborated with team members to complete complex projects within established timelines.
Server
Chepe's Mexican Grill
01.2019 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with TOAST system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Selling Manager
DIRECTV Stand In Las Vegas
08.2016 - 12.2018
- Implemented innovative merchandising techniques to maximize visual appeal and drive customer engagement in the store environment.
- Cultivated a culture centered around continuous learning which ultimately translated into top-notch selling skills leading to increased average transaction providing values per sale.
- Enhanced customer loyalty through the establishment of an effective rewards program that incentivized repeat business and referrals from existing clientele.
- Analyzed key performance indicators to identify areas of opportunity for improvement within the business processes or sales strategy.
- Collaborated closely with upper management to establish realistic yet ambitious sales targets which helped create an environment of accountability among team members.
- Boosted customer satisfaction levels with personalized service, attentive problem resolution, and product recommendations tailored to individual needs.
- Spearheaded promotional events and campaigns to increase brand visibility, attract new customers, and drive sales growth.
Translator English to Spanish Books
Freelance-writers
01.2010 - 04.2014
- Translated documents from [Language] to [Language].
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Reviewed final work to spot and correct errors in punctuation, grammar and translation.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
Server
Applebee's Grill + Bar
07.2007 - 12.2010
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Head of Educational Linkage Department
Ministry Of Education In Mexico. DGCFT.
01.2000 - 06.2007
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Education
Associate of Arts - Creative Writing
Harold Washington College City College
Chicago, IL12.2026
Advanced Certification
Digital Marketing And Social Media
Harold Washington City College05.2025
Advanced Certification in Wholistic Health Couch
Institute of Wholistic Health
Chula Vista California09.2021
Advanced Certification in Stock Success Training
Elite Legacy Education
Las Vegas, NV09.2018
Advanced Certification in Leadership
Choice Center Leadership University
Las Vegas NV11.2017
Economics
Faculty of Economy, UNAM
Ciudad De Mexico Mexico2000
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Industrious
- Well-rounded
- assertive consultant
- Hands-on
- Values driven
Accomplishments
- Collaborated with team of five people in the development of a research called Tendencies of the Economy in Mexico, and new tendencies in the Educational field, 2003, SEP publisher.
- Resolved product issue through consumer testing. New health supplements during 2015-2018
painting
I have started painting in 2011.
The paintings have and abstract style and represents life.
Languages
English
Full Professional
Italian
Professional Working
French
Professional Working
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeQuote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Timeline
Server
Art Reunion Navy Pier
06.2022 - 01.2024
Technical Specialist
RH Preida . Finest Quality, Sharping Stones
08.2021 - 02.2022
Server
Chepe's Mexican Grill
01.2019 - 08.2021
Selling Manager
DIRECTV Stand In Las Vegas
08.2016 - 12.2018
Wholistic Health Coach
YOUNGEVITY
01.2014 - 10.2023
Translator English to Spanish Books
Freelance-writers
01.2010 - 04.2014
Server
Applebee's Grill + Bar
07.2007 - 12.2010
Head of Educational Linkage Department
Ministry Of Education In Mexico. DGCFT.
01.2000 - 06.2007
Associate of Arts - Creative Writing
Harold Washington College City College
Advanced Certification
Digital Marketing And Social Media
Advanced Certification in Wholistic Health Couch
Institute of Wholistic Health
Advanced Certification in Stock Success Training
Elite Legacy Education
Advanced Certification in Leadership
Choice Center Leadership University
Economics
Faculty of Economy, UNAM
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