Nidhisha Balagowni
Malvern,Pennsylvania
Summary
Proven customer service expert with a strong background in fast-paced environments, demonstrated during my tenure at Jimmy BBQ restaurant. Skilled in cash handling and fostering positive workplace relationships, I excel in adaptability and leadership, ensuring high levels of customer satisfaction and team efficiency. As a reliable and a dedicated student I foster the tenacity to learn and adapt to be a Library Resource Sharing Assistant.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Jimmy BBQ Restaurants
Malvern, Pennsylvania
02.2024 - Current
- Assisted with training and mentoring new team members.
- Maintained cleanliness of the checkout area by cleaning counters, shelves, and windows.
- Utilized problem-solving skills to effectively handle difficult situations.
- Built and maintained positive working relationships with co-workers.
- Developed an efficient system to ensure a smooth business day.
- Developed strong customer service skills by providing efficient and accurate service.
- Helped restock shelves when necessary to maintain an organized display area.
Dasher
Door Dash
Malvern, PA
05.2020 - 06.2021
- Drove to restaurants.
- Picked up customers' orders.
- Delivered guest service with a high level of hospitality to boost customer service.
- Delivered food orders to customers in a timely manner according to Dasher app instructions.
Education
High School Diploma -
Great Valley High School
Malvern, PA06-2024
Skills
- Customer Service
- Time management
- Reliability and Punctuality
- Staff training
- Team oriented
- Adaptability
- Cash Handling
- Work Ethic and Integrity
- Organizational abilities
- Leadership
- Negotiation
- Patience
- Cleaning and Sanitization
Languages
Telugu
Native/ Bilingual
Hindi
Native/ Bilingual
English
Full Professional
French
Limited
Cortex Project
- Normalize, educate and spread mental health awareness.
- promote teamwork
- management of a domestic and an international team
- exploration of different marketing strategies to reach various demographics.
- Promote through instagram reels and TikTok videos.
Timeline
Cashier Team Lead
Jimmy BBQ Restaurants
02.2024 - Current
Dasher
Door Dash
05.2020 - 06.2021
High School Diploma -
Great Valley High School
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