Niebelis Callico
Miami
Summary
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Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Koko by Bakan
01.2025 - 06.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Trained new hosts on best practices for guest interaction and service standards.
- Resolved customer inquiries and concerns, enhancing overall dining experience.
- Managed reservation systems to optimize seating efficiency during peak hours.
Hostess
Sushi Garage Cocowalk
01.2024 - 07.2024
- Enhanced guest experience through effective seating arrangements and flow management.
- Welcomed guests with warmth, ensuring a positive dining atmosphere throughout their visit.
- Executed multitasking by managing phone calls, guest greetings, and reservation updates.
Server
Sushi Sake
09.2022 - 01.2024
- Delivered exceptional customer service, enhancing guest satisfaction and repeat patronage.
- Trained new team members on menu items, service standards, and operational procedures.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
G. Holmes Braddock High School
Miami, FL06.2022
Associate of Science - Diagnostic Medical Sonography
Miami Dade College
Miami07-2026
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Interactive communication skills
Certification
- CPR
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Hostess
Koko by Bakan
01.2025 - 06.2025
Hostess
Sushi Garage Cocowalk
01.2024 - 07.2024
Server
Sushi Sake
09.2022 - 01.2024
High School Diploma -
G. Holmes Braddock High School
Associate of Science - Diagnostic Medical Sonography
Miami Dade College