Summary
Overview
Work History
Education
Skills
Certification
References
Hobbies and Interests
Timeline
Generic

Nigel Young

Sacramento,CA

Summary

I am an ambitious and experienced guest-focused Server with a proven track record of providing exceptional service in high-volume, fast-paced restaurants as well as lower-volume, fine dining establishments. Skilled in taking orders accurately, delivering food promptly, and ensuring customer satisfaction through attentiveness and professionalism. I possess a strong work ethic, excellent communication skills, and the ability to work effectively both independently and as part of a team. Looking to contribute my passion for hospitality and dedication to delivering an outstanding dining experience to a dynamic restaurant setting.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Camden Spit & Larder
06.2024 - 09.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Developed relationship with tables to establish rapport for restaurant

Server

Selland's Market Cafe
03.2023 - 07.2024
  • Greeted and seated customers promptly with a friendly and welcoming demeanor
  • Took accurate food and drink orders, communicated effectively with kitchen staff
  • Provided attentive and personalized service to ensure a positive dining experience
  • Demonstrated knowledge of menu items, made recommendations and answered customer inquiries
  • Handled cash and credit card transactions accurately and efficiently, maintained cleanliness of work area
  • Assisted with handiwork around the restaurant fixing various appliances
  • Lent helping hands to sister restaurants including The Kitchen, Sacramento's first Michelin Star restaurant
  • Provided exceptional customer service by taking proactive approaches to anticipate and fulfill guest needs in a fast-paced restaurant environment
  • Demonstrated strong food and beverage knowledge to make menu recommendations and answer customer inquiries
  • Efficiently executed meal service through accurately taking orders, delivering dishes promptly, and ensuring presentation met quality standards
  • Maintained a clean and organized work area, adhered to health and safety regulations, and assisted with closing duties to ensure restaurant cleanliness.

Server

Burgers & Brew
07.2021 - 11.2022
  • Provided exceptional customer service to guests in a fast-paced restaurant environment
  • Demonstrated strong food and beverage knowledge to make menu recommendations and answer customer inquiries
  • Efficiently executed meal service through accurately taking orders, delivering dishes promptly, and ensuring presentation met quality standards
  • Maintained a clean and organized work area, adhered to health and safety regulations, and assisted with closing duties to ensure restaurant cleanliness.

Courtesy Clerk

Safeway
10.2020 - 07.2021
  • Greeted customers with a friendly demeanor and provided assistance with locating products within the store
  • Maintained cleanliness of store aisles and parking lot by promptly cleaning up spills and collecting shopping carts
  • Collaborated with team members to uphold store policies and procedures, contributing to a positive and organized shopping experience for customers.

Crew Member

Papa Murphy's
01.2020 - 10.2020
  • Provided exceptional customer service to guests in a fast-paced restaurant environment
  • Prepared food items following established recipes and quality standards
  • Collaborated with team members to efficiently complete tasks and meet service goals.

Education

Bachelors in Computer Science -

American River College
Sacramento, CA
05.2025

Skills

  • Toast POS
  • OpenTable Software
  • Upselling and Stock Pushing
  • Rapport Building
  • Guest Service
  • Efficient Communication
  • Organization
  • Attention to Detail
  • Multitasking
  • Problem Solving
  • Teamwork
  • Mathematics
  • Handiwork

Certification

  • RBS Alcohol Certification, 05/01/22, ABC, #313111767
  • Food Handlers Certificate, 03/01/23, ServSafe

References

  • Jordana Montenegro, jmontenegro@sellands.com, (916) 833-3775
  • Makayla Look, (530) 631-2309
  • Antoinette Clay, (916) 247-5603

Hobbies and Interests

When I am not working, I love spending time with loved ones and working on personal projects. It would be easier to list what I am not into, but primarily I am an avid motorcyclist with aspirations of racing professionally. I always have to be doing something with my hands, so you'll often find me wrenching or building something. I have a strong drive for constantly improving myself and my skills and often find myself uneased when I don't have a task at hand.

Timeline

Server

Camden Spit & Larder
06.2024 - 09.2024

Server

Selland's Market Cafe
03.2023 - 07.2024

Server

Burgers & Brew
07.2021 - 11.2022

Courtesy Clerk

Safeway
10.2020 - 07.2021

Crew Member

Papa Murphy's
01.2020 - 10.2020

Bachelors in Computer Science -

American River College

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Nigel Young