NIHEIRA SEIGLER
Store Manager
Greensboro,NC
Summary
Organized Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.
Overview
6
6
years of professional experience
Work History
Store Manager
Rainbow Shops
06.2023 - Current
- Assisted with hiring, training and mentoring new staff members.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Managed daily store operations, ensuring efficient workflow and adherence to company policies.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Assistant Store Manager
Journeys Underground
08.2022 - 06.2023
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Customer Order Operations Professional
Red Ventures
01.2020 - 08.2022
- My responsibilities here include processing orders, forms, and request as well as respond to customers inquiries
- Also includes understanding the customers' needs, and input order/customer data into multiple CRMs to ensure that the order placed by the customer gets completed.
- Company Overview: Remote
Education
Associates - Business Administration Human Resources Management
Guilford Technical Community College (GTCC)
Jamestown, NC07-2026
Biology
Winston Salem State University
01.2021
High school Diploma - undefined
Grimsley High School
01.2020
Skills
- Department Oversight
- Store Organization
- Records Management
- Customer Relations
- Stock management
- Operations Oversight
- Loss Prevention
- Staff Scheduling
- Attention to Detail
- Customer Service Management
- Mentoring and Coaching
- Data entry and recordkeeping
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Manager
Rainbow Shops
06.2023 - Current
Assistant Store Manager
Journeys Underground
08.2022 - 06.2023
Customer Order Operations Professional
Red Ventures
01.2020 - 08.2022
Biology
Winston Salem State University
High school Diploma - undefined
Grimsley High School
Associates - Business Administration Human Resources Management
Guilford Technical Community College (GTCC)