Nijie Taylor
Washington
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Sales Associate
Kendra Scott
04.2025 - Current
- Delivered exceptional customer service by greeting guests, building rapport, and guiding them through personalized jewelry selections that reflected their style and needs.
- Met and consistently exceeded individual and team sales goals through product knowledge, upselling, and suggesting complementary items.
- Maintained extensive knowledge of current products, promotions, and brand stories to effectively educate customers and answer questions.
- Processed all transactions accurately and efficiently using the POS system, including sales, returns, exchanges, and special orders.
- Assisted in visual merchandising-arranging displays, restocking inventory, and ensuring the sales floor consistently met brand standards.
Stylist and Sales Associate
Mejuri
Washington
05.2024 - 12.2024
- Provided personalized, high-level customer service by engaging shoppers, understanding their preferences, and recommending jewelry pieces aligned with their style and occasion.
- Demonstrated deep product knowledge of Mejuri collections, materials, and design philosophy to educate customers and elevate purchase decisions.
- Consistently exceeded individual and team sales targets by establishing rapport, showcasing product value, and suggesting add-on items.
- Processed all sales transactions accurately using the point-of-sale (POS) system, including purchases, returns, exchanges, and special orders.
- Maintained an elevated and organized sales floor by executing visual merchandising standards and restocking inventory to enhance the luxury retail experience.
Sales Associate
gorjana
Washington
01.2021 - 12.2023
- Supported visual merchandising efforts by maintaining an organized, on-brand sales floor, refreshing displays, and restocking inventory to optimize presentation.
- Assisted in store operations, including opening/closing procedures, inventory counts, and shipment processing to ensure smooth daily workflow.
- Collaborated with team members and store leadership to meet performance targets during promotions, new product launches, and peak retail periods.
- Resolved customer inquiries and concerns professionally to protect brand reputation and ensure a positive, personalized experience.
Sales Associate
Nordstrom
New York
01.2020 - 08.2021
- Assisted customers in selecting bags and accessories to match personal style.
- Maintained product displays to ensure an inviting shopping environment.
- Processed transactions efficiently using point-of-sale systems and cash handling procedures.
- Handled customer inquiries and resolved issues with professionalism and care.
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
Fashion Merchandising
Lim College
06.2020 - 04.2021
Skills
- Customer service
- Communication skills
- Guest services
- Restaurant experience
- Time management
- Teamwork
- Leadership
Timeline
Sales Associate
Kendra Scott
04.2025 - Current
Stylist and Sales Associate
Mejuri
05.2024 - 12.2024
Sales Associate
gorjana
01.2021 - 12.2023
Fashion Merchandising
Lim College
06.2020 - 04.2021
Sales Associate
Nordstrom
01.2020 - 08.2021