Nik Contis
Pittsburgh
Summary
Dynamic and results-driven professional with experience as a Guest Advocate at Target, excelling in guest relations and complaint handling. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in inventory management and proficient in computer systems, consistently achieving high accuracy in transactions.
Overview
4
4
years of professional experience
Work History
Guest Advocate
Target
10.2022 - Current
- Investigated and resolved customer inquiries and complaints quickly.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Managed timely and effective replacement of damaged or missing products.
- Trained staff on operating procedures and company services.
Cashier
Michaels Arts and Crafts
02.2022 - 10.2022
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Upper St. Clair Highschool
Pittsburgh, PA06-2024
Skills
- Stress tolerance
- Guest relations
- Complaint handling
- Computer skills
- Verbal and written communication
- Disciplined artist
Languages
Greek
Limited Working
Timeline
Guest Advocate
Target
10.2022 - Current
Cashier
Michaels Arts and Crafts
02.2022 - 10.2022
High School Diploma -
Upper St. Clair Highschool