Nika Myrthil
Winter Park,FL
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Mckibbon Hospitality
Savannah, GA
06.2023 - 01.2024
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Greeted customers warmly and made them feel welcome.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Host
Tequila's Mexican Restaurant & Bar
Savannah, GA
10.2022 - 05.2023
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Managed dining room layout to maximize efficiency of staff members.
- Greeted guests upon arrival and provided them with menus.
Education
Bachelor of Science - Entertainment Business
Full Sail University
Winter Park, FL07-2025
Skills
- Front Office Management
- Mail distribution
- Departmental support
- Guest Relations
- Supply Management
- File Management
- Team Collaboration
- Cash Handling
- Correspondence typing
Languages
Haitian creole
Native/ Bilingual
English
Full Professional
French
Limited
Spanish
Limited
Timeline
Front Desk Receptionist
Mckibbon Hospitality
06.2023 - 01.2024
Host
Tequila's Mexican Restaurant & Bar
10.2022 - 05.2023
Bachelor of Science - Entertainment Business
Full Sail University
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