Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nikaela Mandel

Santa Fe

Summary

Results-driven Assistant General Manager with extensive experience in operations management and budget oversight. Skilled in enhancing guest experiences and optimizing property performance through effective strategies. Strong background in property management and revenue optimization, contributing to streamlined operations and significant cost savings.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Vacasa Vacation Rentals
Santa Fe
01.2022 - 04.2026
  • Managed daily operations for multiple vacation rental properties, enhancing overall efficiency.
  • Coordinated guest services, ensuring high-quality experiences and swift resolution of inquiries.
  • Implemented efficient scheduling for housekeeping and maintenance teams to optimize performance.
  • Monitored property performance metrics, identifying improvement areas and potential cost savings.
  • Developed strategies that maximized sales and profits, consistently meeting margin targets.
  • Supervised budget implementation, employee reviews, training, and project scheduling to align resources effectively.
  • Maintained optimal inventory levels to support operational needs.
  • Assisted in staff training on company policies and customer service standards.

Entrepreneur/Vacation Rental Manager

Self-employeed
Santa Cruz
10.2016 - 09.2021
  • Managed daily operations to streamline workflow and enhance productivity.
  • Established competitive pricing structures to maximize revenue for products and services.
  • Oversaw daily operations to optimize efficiency and effectiveness across all processes.
  • Managed property listings across multiple vacation rental platforms.

Office Manager

Lotus Eating Disorder Clinc
Santa Cruz
02.2019 - 02.2020
  • Managed daily operations and administrative functions for a specialized eating disorder clinic.
  • Maintained confidential patient files, adhering to privacy regulations and clinic standards.
  • Organized office supplies and inventory management to support clinical operations effectively.
  • Streamlined filing system for records, correspondence, and documents to enhance retrieval efficiency.
  • Executed bookkeeping duties, including bank statement reconciliation and journal entry creation, to ensure accurate financial tracking.

Education

Bachelor of Arts - Biology

Mount Holyoke College
South Hadley, MA
06-2008

Skills

  • Property management
  • Operations management
  • Revenue optimization
  • Budget oversight
  • Performance analysis
  • Customer relationship management
  • Customer retention
  • Inventory management
  • Inventory control
  • Housekeeping coordination

Certification

Real Estate License, New Mexico

Timeline

Assistant General Manager

Vacasa Vacation Rentals
01.2022 - 04.2026

Office Manager

Lotus Eating Disorder Clinc
02.2019 - 02.2020

Entrepreneur/Vacation Rental Manager

Self-employeed
10.2016 - 09.2021

Bachelor of Arts - Biology

Mount Holyoke College
Nikaela Mandel