Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nikaela Roberts

Wichita,KS

Summary

Enthusiastic and driven candidate with proven experience in fast-paced settings. Committed to providing friendly and professional service to customers to maintain consistent revenue.

Overview

2
2
years of professional experience

Work History

Front of House Trainer

Cracker Barrell Old Country Store
06.2022 - Current
  • Enhanced customer experience by providing exceptional service and maintaining a welcoming atmosphere.
  • Collaborated with other trainers to share best practices, enhancing the overall quality of staff training programs.
  • Evaluated employee performance regularly, offering constructive feedback and guidance for continued success.
  • Improved team efficiency with well-structured training sessions in customer service skills, product knowledge, and company policies.

Education

Associate of Applied Science - Surgical Technology

WSU College of Applied Science And Technology
Wichita, KS
10.2025

Technical Certificate - Emergency Medical Technology

WSU College of Applied Science And Technology
Wichita, KS
07.2024

High School Diploma -

Mission View Public Charter
Valencia, CA
05.2022

Skills

  • Guest Relations
  • Employee Coaching
  • Task Delegation
  • Upselling strategies
  • Pre-shift walk-through

Timeline

Front of House Trainer

Cracker Barrell Old Country Store
06.2022 - Current

Associate of Applied Science - Surgical Technology

WSU College of Applied Science And Technology

Technical Certificate - Emergency Medical Technology

WSU College of Applied Science And Technology

High School Diploma -

Mission View Public Charter
Nikaela Roberts