NIKISHA DUMERCIE
Fort Lauderdale,FL
Summary
Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Overview
3
3
years of professional experience
Work History
Cashier
Pollo Tropical
Fort Lauderdale, Florida
01.2024 - Current
- Offered customers carry-out service at completion of transaction.
- Discounted purchases by scanning and redeeming coupons.
- Counted and balanced cashier drawers.
- Answered customer inquiries regarding store policies and procedures.
- Maintained work area and kept cash drawer organized.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Family Dollar
Cashier Customer Service
Fort Lauderdale, FL
11.2022 - 12.2023
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Utilized various software and tools to streamline processes and optimize performance.
- Operated equipment and machinery according to safety guidelines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Wingstop
Cashier Customer Service
Fort Lauderdale, FL
03.2022 - 08.2022
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Boyd Anderson High School
Lauderdale Lakes, FL08-2023
Skills
- Refund handling
- Work ethic and integrity
- Customer service excellence
- Payment posting
- Multitasking and organization
- Staff training
- Professionalism and courtesy
- Patience and empathy
- POS system operations
- Dependability and reliability
- Organizational growth
Timeline
Cashier
Pollo Tropical
01.2024 - Current
Family Dollar
Cashier Customer Service
11.2022 - 12.2023
Wingstop
Cashier Customer Service
03.2022 - 08.2022
High School Diploma -
Boyd Anderson High School