Hi, I’m
Nikale Pierce
San Diego,CA
Summary
I am an experienced professional with over 20 years of work experience in variety of roles. Versatile and diverse skill set that allows for placement in different contexts with confidence. Results-driven with a forward-thinking approach focused on achieving company success and driving competitive growth. Proven track record of building and implementing team processes and ensuring compliance.
Overview
27
years of professional experience
1
Certification
Work History
Greater San Diego Association of REALTORS
Vice-President of Risk Management
01.2014 - 10.2024
Job overview
- Brokerage Compliance
- Ethics and Arbitration complaints
- Mediation center administrator
- Cultivated strong relationships with members, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Collaborated with cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and team building.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
Telepacific Communications
TelePartner Coordinator
04.2001 - 06.2012
Job overview
- Coordinator for sales managers and liaison between outside sales agents and internal provisioning teams
- 10 Year Service Award; Highest evaluation of all coordinators for 5 years
- Trained outside sales agents on policy and procedures
- Processed all sales contracts submitted and tracked customers through service activation
- Helped increase sales team to #1 ranking within the TelePartner Channel
- Commended for excellent consultative sales and customer service skills on performance reviews
University of Southern California
Special Events Coordinator
05.1997 - 01.2000
Job overview
- Company Overview: The Annenberg School
- Coordinated events at the school featuring established political pundits and entertainers
- Coordinated and delegated tasks to work study students
- Gained practical, hands-on knowledge of all aspects of working with high-end executives
- The Annenberg School
Education
University of California San Diego Extension, San Diego, CA
ABA- Approved Paralegal Certificate
Wingate University, Wingate, NC
Bachelors of Science from Speech Communications
Skills
- Team Leadership
- Relationship Building
- Decision-Making
- Critical Thinking
- Client Relationship Building
- Customer Service
- Results-Driven
- Strategic Planning
Certification
- Mediation Certification- Straus Institute for Dispute Resolution, Pepperdine University 2014
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Full Professional
Accomplishments
Compliance and risk mitigation for one of California's largest REALTOR Associations. Implemented new program to minimize delinquencies of brokerage deadlines and ensuring success.
Administrator for successful mediation center.
Client Relations specialist
Software
CasePro
Microsoft, Google, PowerPoint
Timeline
Vice-President of Risk Management
Greater San Diego Association of REALTORS
01.2014 - 10.2024
TelePartner Coordinator
Telepacific Communications
04.2001 - 06.2012
Special Events Coordinator
University of Southern California
05.1997 - 01.2000
Wingate University
Bachelors of Science from Speech Communications
- Mediation Certification- Straus Institute for Dispute Resolution, Pepperdine University 2014
University of California San Diego Extension
ABA- Approved Paralegal Certificate
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