Reliable Seller with expertise in online selling, inventory management and complaint handling. Customer-oriented individual dedicated to expertly resolving customer issues and complaints.
Overview
1
1
year of professional experience
Work History
Online Reseller
Self-employeed
07.2023 - 10.2024
Managed end-to-end operations of an online reselling business, including product sourcing, pricing, listings, and sales.
Streamlined shipping processes by implementing cost-effective methods for order fulfillment, reducing delivery times and improving customer satisfaction ratings.
Handled customer communication and support, resolving inquiries quickly and maintaining a high seller rating.
Optimized shipping and fulfillment processes, lowering costs and reducing delivery times while maintaining strong customer satisfaction.
Education
Bachelor of Science - Business Administration, Finance
San Francisco State University
San Francisco, CA
05-2028
High School Diploma -
Capuchino Highscool
San Bruno, CA
05-2024
Skills
Financial Record-Keeping – tracked sales, revenue, and basic expenses
Business Communication – wrote clear product listings and resolved customer questions
Languages
English
Native or Bilingual
Timeline
Online Reseller
Self-employeed
07.2023 - 10.2024
Bachelor of Science - Business Administration, Finance