Nicole Bruggeman
Louisville,CO
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and able to anticipate customer needs in order to facilitate enjoyable dining experiences. Strong work ethic with willingness to take initiative.
Overview
3
3
years of professional experience
Work History
Hostess
Buffalo Wild Wings
06.2022 - 08.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Server
Carbone's Pizza On Randolph
10.2019 - 12.2020
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Processed orders and sent to kitchen employees for preparation.
Sandwich Artist
Subway
06.2019 - 08.2019
- Assisted customers in choosing menu items by providing food complementing information.
- Greeted guests, promoted specials and took orders.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Operated manual and electric appliances to peel, slice and trim food.
- Shared information with customers about menu items, preparation methods and ingredients.
- Executed sandwich artistry duties with very low occurrence of errors.
- Prepared salads, soups and sandwiches for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
Bachelor of Science - Audiology/Speech Language Pathology
University of Northern Colorado
Greeley, CO10.2025
High School Diploma -
Cretin-Derham Hall
Saint Paul, MN06.2021
Skills
- High Volume Dining
- Service-Oriented
- High Energy and Stamina
- Warm and Friendly
- Team Player
- Cleaning and Sanitizing
- Relationship Building
- Relationship Building
Timeline
Hostess
Buffalo Wild Wings
06.2022 - 08.2022
Server
Carbone's Pizza On Randolph
10.2019 - 12.2020
Sandwich Artist
Subway
06.2019 - 08.2019
Bachelor of Science - Audiology/Speech Language Pathology
University of Northern Colorado
High School Diploma -
Cretin-Derham Hall
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