Summary
Overview
Work History
Education
Skills
Timeline
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Niki Walker

Palm Coast,FL

Summary


Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and patient care. Committed to creating a welcoming and comforting environment for the office and patients.

Overview

14
14
years of professional experience

Work History

Front Desk Receptionist

Palm Coast OBGYN
09.2024 - Current
  • Greet patients at front desk and engage in pleasant conversations while managing check-in process.
  • Maintain, organize and clean front office area to create professional and welcoming environment for visitors and patients.
  • Schedule, coordinate and confirm appointments.
  • Deliver outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Check patient insurance, demographic, and health history to keep information current.
  • Help patients complete necessary medical forms and documentation.

Medical Assistant

TriHealth
06.2012 - 08.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

Medical Assistant

Riverside Gynecology
12.2010 - 06.2012
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

Education

Medical Assistant

Southwestern College
Florence, KY
12-2010

Skills

  • Customer service
  • HIPAA compliance
  • Attention to detail
  • Patient scheduling
  • Patient-focused care
  • Compassionate
  • Reliable team player
  • Immunization administration
  • Phlebotomy
  • Procedure assistance
  • Telephone etiquette

Timeline

Front Desk Receptionist

Palm Coast OBGYN
09.2024 - Current

Medical Assistant

TriHealth
06.2012 - 08.2024

Medical Assistant

Riverside Gynecology
12.2010 - 06.2012

Medical Assistant

Southwestern College

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Niki Walker