Nikita Harvey
Greenville,N.C.
Summary
Detail-oriented individual with proven ability to manage multiple tasks with efficiency and accuracy with the drive to exceed expectations. Excellent interpersonal, communication, and computer skills. Committed to providing the best possible support and assistance to contribute to team success.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Patient Access Representative
ECU Health Neurosurgery and Spine
Greenville
2025 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Facilitated insurance verification and pre-authorization processes to enhance patient access.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Greeted and assisted patients with check-in procedures.
NICU Unit Secretary
ECU Health Medical Center
Greenville, N.C.
06.2023 - Current
- Responded quickly to requests from nurses or doctors regarding medical records or other documents needed for patient care.
- Successfully managed multiple tasks such as answering phones, admitting patients, filing paperwork, and completing clerical duties within a fast-paced environment.
- Greeted visitors, ascertained purpose of visit and directed them to appropriate staff.
- Diligently followed HIPAA guidelines while handling confidential patient data.
- Demonstrated strong organizational and communication skills in supporting the NICU staff with patient care and administrative needs.
Food and Nutrition Ambassador
ECU Health Medical Center
Greenville, N.C.
06.2022 - 07.2023
- Provided quality service to patients while helping them order their meal entries.
- Acted as positive role model for other team members and ambassadors.
- Performed data entry tasks accurately while entering patient information into the system while answering patient calls.
Server
Kickback Jacks
Greenville, N.C.
07.2021 - 08.2022
- Greeted and accommodated guests, building positive experience from first interaction.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Resolved customer complaints and inquiries in a timely manner.
- Recorded transactions in point of sales system to deliver prompt service.
Education
Bachelor of Science (B.S.) - Kinesiology
University of North Carolina at Greensboro
Greensboro, NC05.2021
Skills
- Critical Thinking
- HIPAA Compliance
- Problem-Solving
- EHR Software
- Interpersonal Communication
- Attention to Detail
- Empathy and Compassion
- Organizational Skills
- Phone and email etiquette
- Healthcare systems navigation
- Appointment scheduling
- Patient registration
- Insurance verification
Certification
OSHA
Timeline
NICU Unit Secretary
ECU Health Medical Center
06.2023 - Current
Food and Nutrition Ambassador
ECU Health Medical Center
06.2022 - 07.2023
Server
Kickback Jacks
07.2021 - 08.2022
Bachelor of Science (B.S.) - Kinesiology
University of North Carolina at Greensboro
Patient Access Representative
ECU Health Neurosurgery and Spine
2025 - Current