Nikkea Bess
Lewiston,USA
Summary
Loving individual with brains and beauty looking for a position in corporate management. Committed to effectively communicating with others to be successful in corporate America.
Overview
14
14
years of professional experience
Work History
Patient Account Specialist
Roanoke Chowan Community Health Center
Ahoskie
02.2024 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Provided compassionate support to patients during difficult situations, offering emotional reassurance while maintaining a professional demeanor.
- Proactively identified potential issues in patient accounts, communicating with other departments as necessary to resolve discrepancies that could impact billing accuracy or timely reimbursements from insurance carriers.
Income Maintenance Caseworker II
Hertford County Department of Social Services
Winton
11.2022 - 02.2024
- Maintained up-to-date knowledge of federal, state, and local regulations governing income maintenance programs to ensure compliance.
- Operated computer and imaging equipment to retrieve and enter data into electronic case records.
- Managed a large caseload of diverse clients, prioritizing tasks effectively to meet deadlines and maintain organized case files.
Bus Driver/Teacher Assistant
Bertie County Schools
Windsor
08.2012 - 11.2022
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Conducted pre-trip inspections of bus for safe operation.
- Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
- Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
Education
Diploma Business Administration - Business Admi
Roanoke Chowan Community College
Ahoskie, NC05-2022
Diploma - General Education
Bertie High School
Windsor, NC01-2001
Skills
- Patient care
- HIPAA compliance
- Financial counseling
- Team collaboration
- Patient account management
- Payment processing
- Insurance verification
- Administrative support
QUALIFICATIONS
communication skills, problem solving skills, adaptability, flexibility, creativity and originality.
RELATED ACTIVITIES/EXPERIENCE
NVTHS-2001
Timeline
Patient Account Specialist
Roanoke Chowan Community Health Center
02.2024 - Current
Income Maintenance Caseworker II
Hertford County Department of Social Services
11.2022 - 02.2024
Bus Driver/Teacher Assistant
Bertie County Schools
08.2012 - 11.2022
Diploma Business Administration - Business Admi
Roanoke Chowan Community College
Diploma - General Education
Bertie High School