Summary
Overview
Work History
Education
Skills
Timeline
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Nikki Boos

Bates City,MO

Summary

Accurate and reliable analyst offers expert knowledge of valuation, capitalization and performance assessments. Confident and articulate in presenting and backing up findings. Adds value to an organization in need of great collaboration, interpersonal, and multitasking abilities.

Overview

18
18
years of professional experience

Work History

Patient Account Representative

Sano Health & Care
Lee's Summit, MO
04.2022 - 05.2024
  • Reviewed EOBs statements submitted by insurance companies for accuracy against provider's charges.
  • Reconciled payments received against outstanding invoices ensuring proper posting of credits and debits.
  • Verified accuracy of medical coding for services rendered by healthcare providers.
  • Researched discrepancies in patient accounts to determine appropriate resolution.
  • Responded promptly to customer inquiries via telephone or email in a professional manner.

Revenue Cycle Analyst

Saint Luke's
Kansas City, MO
02.2006 - 12.2021
  • Participated in revenue cycle processes, working to maximize profitability and improved forms and expedited procedures.
  • Provided technical assistance during implementation of Epic software applications in healthcare organizations.
  • Actively participated in team meetings, providing input on ways to improve overall performance standards.
  • Performed quantitative analysis and other data research using Experian to identify trends and opportunities.
  • Managed billing and collection process.
  • Presented regular status updates and workflow recommendations to senior management.
  • Reached out to responsible companies and individuals to collect on outstanding debts.
  • Educated, coached and mentored new hires in multiple positions.
  • Cross-trained employees to do other jobs within business, increasing job skills and productivity.
  • Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
  • Identified and communicated to management regarding areas needing additional training.
  • Conducted ongoing evaluations to determine effectiveness of programs and make recommendations for necessary modifications.

Education

High School Diploma -

Blue Springs High School
Blue Springs, MO

Skills

  • Relationship Building
  • Problem-Solving
  • Report Preparation and Presentation
  • Quality Evaluation
  • Analytical Thinking
  • Invoice and Payment Tracking
  • Written and Interpersonal Communication

Timeline

Patient Account Representative

Sano Health & Care
04.2022 - 05.2024

Revenue Cycle Analyst

Saint Luke's
02.2006 - 12.2021

High School Diploma -

Blue Springs High School

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Nikki Boos