Nikki Hood
Summary
Dynamic Patient Care Coordinator at with strong organizational skills and a commitment to HIPAA compliance. Enhanced operational efficiency through effective appointment scheduling and improved patient understanding of insurance benefits. Proven ability to foster communication between healthcare providers and patients, ensuring seamless transitions in care.
Overview
17
17
years of professional experience
Work History
Patient Care Coordinator
Rotech Healthcare
04.2025 - 10.2025
- Coordinated patient appointments and managed scheduling to enhance operational efficiency.
- Assisted patients in understanding insurance benefits and eligibility requirements for services.
- Maintained accurate patient records using electronic health record systems, ensuring compliance with regulations.
- Communicated effectively with healthcare providers to facilitate seamless patient care transitions.
Teaching Assistant
MWR Child Development Center
10.2019 - 07.2024
- Facilitated engaging learning activities that enhanced children's cognitive and social development.
- Collaborated with lead educators to create individualized lesson plans tailored to diverse learning needs.
- Implemented classroom management strategies promoting a positive and inclusive environment for all students.
- Assisted in the assessment of student progress, providing feedback to support educational growth and improvement.
- Mentored new teaching assistants on best practices for instructional support and classroom engagement techniques.
- Developed and maintained organized resources, ensuring accessibility for staff and students during instructional sessions.
- Coordinated communication between parents and educators, fostering strong relationships that supported student success.
Ammunition Stock Control Specialist
United States Army Reserve
08.2008 - 03.2018
- Managed ammunition inventory records to ensure accuracy and compliance with military regulations.
- Oversaw distribution of munitions, optimizing workflow and reducing processing time.
- Implemented safety protocols for handling ammunition, enhancing operational safety standards.
- Trained junior personnel on inventory management systems and established best practices.
Education
Bachelor of Science - Human Services
Western Governors University
Salt Lake City, UT05-2027
Certificate of Technical Studies - Insurance Information And Technology
MedCerts
10-2017
Skills
- Critical thinking skills
- HIPAA compliance
- Appointment scheduling
- Organizational skills
Timeline
Patient Care Coordinator
Rotech Healthcare
04.2025 - 10.2025
Teaching Assistant
MWR Child Development Center
10.2019 - 07.2024
Ammunition Stock Control Specialist
United States Army Reserve
08.2008 - 03.2018
Bachelor of Science - Human Services
Western Governors University
Certificate of Technical Studies - Insurance Information And Technology
MedCerts