Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Training
Timeline
Generic

Nikki Hughes Hendley

Aurora,Colorado

Summary

Mental health professional with proven track record in delivering therapeutic interventions within educational settings. Leveraging deep understanding of child and adolescent psychology to foster positive outcomes. Known for strong collaboration with teachers and staff, ensuring tailored support for student needs. Highly adaptable, with focus on achieving measurable results.

Overview

21
21
years of professional experience

Work History

School Based Therapist

Aurora Mental Health Center
01.2023 - Current
  • Provides individual, group and family therapy to clients in schools
  • Provides advocacy for clients, case management and teach wellness groups
  • Counsels individuals to help them understand personal, social and/or behavioral problems
  • Developed strong rapport with students by actively listening and empathizing with their concerns, fostering trust in therapeutic relationships.
  • Conducted comprehensive assessments to identify students'' needs and develop appropriate treatment plans accordingly.

Adult,Child and Youth Military Family Life Counselor

Buckley AFB
01.2020 - 01.2022
  • Provide direct counseling for adults, children and their families
  • Provide both in-person and telehealth counseling sessions
  • Provide professional development for staff on base or at schools
  • Conducted psychoeducational presentations on topics relevant to military life, empowering clients with the knowledge and tools necessary to manage stressors effectively.
  • Developed customized intervention strategies for diverse client needs, resulting in improved coping skills and overall wellbeing.

Behavioral Health Clinician

Children’s Hospital Colorado
01.2019 - 01.2020
  • Provided direct patient care to adolescents in the Psychiatric Emergency Department
  • Administered assessment, treatment and discharge planning for children and their families
  • Primary assessment and consultation to the Emergency Department
  • Counseled individuals for various levels of care Outpatient, Inpatient or Emergency Care
  • Used professional and clinical judgment for initial and recommended ongoing assessment and treatment planning

School Based Therapist

Aurora Mental Health Center
01.2016 - 01.2018
  • Provided individual, group and family therapy to clients in schools
  • Provided advocacy for clients, case management and taught wellness groups
  • Counseled individuals to help them understand personal, social and/or behavioral problems
  • Used professional and clinical judgment for initial and ongoing assessment and treatment planning
  • Oriented clients to treatment and effectively engaged them in their treatment
  • Utilized various treatment modalities in providing treatment services with sensitivity to each person’s physical, emotional, social and spiritual needs
  • Educated parents on mental health topics, enabling them to better support their children's needs outside of school hours.

Social Caseworker

Denver Department of Human Services
01.2015 - 01.2016
  • Conducted initial assessments, determining the nature and extent of complaint and severity of problems, and interviewed to elicit medical, employment, economic, educational, and emotional history
  • Case management assessing for individual and family needs, provided counseling, referrals, and placement services
  • Evaluated client's needs, interest, motivation, and pattern of responsibility, reviewed case records for client and family profiles, socio-economic history, previous treatment and services experience
  • Developed and implemented a variety of social services meeting the social, behavioral, medical, and/or psychological needs, of clients and their families to appropriate support agencies and programs
  • Represented the department in accordance with Volume 7 and city rules and regulations
  • Prepared case records, reports, and documents and utilized state and federal standards in providing case notes, treatment plans, and evaluations.

Intern Therapist

DSST Cole Middle School
01.2014 - 01.2015
  • Provided therapy for adolescents at Cole Middle School through Maria Droste Counseling Center’s Children First Program
  • Provided therapy for adult clients through Maria Droste Counseling Center’s Options Program
  • Ability to respond to crisis and emergency situations for diverse populations
  • Provided continuous counseling and crisis intervention to achieve objectives
  • Discussed case, problems, prognosis, behavior patterns, and needed services with a supervisor or other senior level staff
  • Established, maintained, and coordinated services and activities with relevant community agencies

Account Executive/Agent Advocate

Netquote
01.2006 - 01.2010
  • Increased sales revenue by 15% using effective and innovative sales techniques
  • Initiated, designed and managed new program to serve company’s most valuable clients
  • Strategized with clients to develop systematic action plans to grow their businesses
  • Consistently exceeded monthly revenue and retention goals by 10% or more
  • Exhibited excellent product and industry knowledge
  • Demonstrated care and credibility to establish affinity with clients
  • Skillfully navigated objection handling and conflict resolution with customers
  • Recognized for ability to learn new processes/procedures and to implement changes quickly

Human Resource Recruiter

Capital One Insurance Services
01.2005 - 01.2006
  • Recruited prospective insurance agents
  • Developed interviewing techniques to be used by recruiting team
  • Provided expertise in human resources matters
  • Favorably promoted company to desirable candidates in a competitive market
  • Utilized knowledge of successful marketing tools to recruit prospective candidates
  • Developed effective job fair displays and associated collateral marketing materials
  • Liaised with hiring managers to develop and implement strategies to source and recruit top talent.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Education

Master of Arts - Community Counseling, Graduate Honors

Regis University
Denver, CO
01.2015

Bachelor of Arts - Sociology, Criminal Justice Emphasis

Knoxville College
Knoxville, TN
01.1998

Skills

  • Anxiety management
  • Emotional regulation support
  • Suicide risk assessment
  • Self-harm prevention

Accomplishments

  • Chosen to co-design and implement a new program; team leader was instrumental to program’s success
  • Unbroken history of rapport-building with keen ability to foster and develop lasting relationships with new and existing students and clients

Awards

Member of Chi Sigma Iota, Counseling Academic and Professional Honor Society, since 2012, Employee of the Month, Capitol One Insurance Service, 2005, President’s Club, InsLogic Insurance, 2002 – 2004, People First of America Program, AmeriCorps, 2001, Torch Bearer (Distinguished student award), Knoxville College, 1998

Training

  • Practicum Therapist Addiction Research Treatment Services-ARTS, Aurora, CO 2013
  • Practicum Therapist Regis University Counseling Lab, Broomfield, CO 2013

Timeline

School Based Therapist

Aurora Mental Health Center
01.2023 - Current

Adult,Child and Youth Military Family Life Counselor

Buckley AFB
01.2020 - 01.2022

Behavioral Health Clinician

Children’s Hospital Colorado
01.2019 - 01.2020

School Based Therapist

Aurora Mental Health Center
01.2016 - 01.2018

Social Caseworker

Denver Department of Human Services
01.2015 - 01.2016

Intern Therapist

DSST Cole Middle School
01.2014 - 01.2015

Account Executive/Agent Advocate

Netquote
01.2006 - 01.2010

Human Resource Recruiter

Capital One Insurance Services
01.2005 - 01.2006

Master of Arts - Community Counseling, Graduate Honors

Regis University

Bachelor of Arts - Sociology, Criminal Justice Emphasis

Knoxville College

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