Nikki King
Homestead,FL
Summary
Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.
Overview
20
20
years of professional experience
Work History
Housekeeper
Holiday Inn
Valdosta , Georgia
01.2022 - 06.2024
- Communicated with customers about requests for additional supplies or cleaning services.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Housekeeper
Hilton
Valdosta, Georgia
03.2019 - 10.2021
- Cleaning & santitation
- Communicated with customers about requests for additional supplies or cleaning services.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
Guest Service Representative
Motel 6 Hotel
Bronxville, New York
06.2016 - 05.2017
- Assisted guests with check-ins and check-outs in a timely manner.
- Invited guests to join loyalty programs and special promotions to stay connected.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Ensured compliance with hotel policies and procedures.
Food Service Worker
Burger King
Miami , FL
07.2004 - 08.2016
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Rotated inventory to reduce waste and optimize freshness.
- Replenished condiments at customer tables as needed.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Assisted with inventory management and restocking supplies as needed.
- Utilized point-of-sale systems for taking orders from customers.
- Responded promptly to customer inquiries regarding menu items or special requests.
Education
GED -
Robert Morgan Education
Miami , FL04-1992
Skills
- Cleaning techniques
- Dusting
- Safe cleaning with chemicals
- Restroom detailing
- Deep cleaning
- Hospitality background
- Vacuuming and sweeping
- Laundry management
Timeline
Housekeeper
Holiday Inn
01.2022 - 06.2024
Housekeeper
Hilton
03.2019 - 10.2021
Guest Service Representative
Motel 6 Hotel
06.2016 - 05.2017
Food Service Worker
Burger King
07.2004 - 08.2016
GED -
Robert Morgan Education